Quayvaughn McCollum
Gatlinburg,TN
Summary
Law Enforcement Officer with three years experience equipped to handle diverse situations and ensure public safety. Strong focus on collaboration and achieving results, adaptable to changing needs. Skilled in conflict resolution, community engagement, maintaining public safety and enforcing laws on road. Utilizes conflict resolution and situational awareness to handle diverse and dynamic incidents. Strong understanding of traffic management and emergency response procedures.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Police Officer
Gatlinburg Police Department
Gatlinburg, TN
12.2023 - Current
- Enforced traffic laws and regulations through visual observation and radar speed detection to ensure public safety and compliance.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Conducted thorough investigations of criminal incidents, gathering evidence and interviewing witnesses.
- Responded swiftly to emergency calls, providing assistance and ensuring scene security.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
Deputy Sheriff, Corrections
Blount County Sheriff's Office
Maryville, TN
08.2021 - 12.2023
- Intervene in and control acts of negative behavior and violence in order to maintain security and safety of inmates and staff by instructing inmates and/or by using physical force such as restraints or other devices as prescribed by policies and procedures.
- Conduct visual surveillance of the interior and exterior of the secure facility by monitoring vehicle and foot traffic entering and leaving the secure facility to detect abnormal or suspicious activity, or to detect inappropriate behavior, and to maintain safety and security of inmates, staff, and the public.
- Control, direct, and monitor activity and movement of inmates within and outside the secured facility, ensuring the security and safety of inmates, staff, and the public.
- Write reports pertaining to occurrences and/or incidents, or disciplinary reports detailing incorrect inmate behavior or violation of facility rules and regulations as detailed in the Inmate Handbook and in compliance with Adult Detention Center policies and procedures.
- Contributed to a positive workplace culture by maintaining professionalism and fostering respectful interactions with colleagues and supervisors.
Car Detailer
Enterprise Rent-A-Car
Alcoa, TN
11.2019 - 08.2021
- Maintained well-developed relationships with customers and fellow employees using strong problem-solving and positive engagement skills.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Vacuumed interiors of vehicles to remove dirt and debris. Collected and disposed of trash in vehicle console spaces and under seats..
- Collaborate with team members to optimize workflow processes, reducing turnaround time for vehicle preparation.
- Implement detailing procedures to enhance vehicle appearance and customer satisfaction.
Warehouse Worker
Express Employment
Knoxville, TN
09.2019 - 10.2019
- Loaded, unloaded, and moved tires to and from storage and production areas.
- Safely and securely loaded items to prevent damage during transport.
- Checked packages and merchandise for damage and notified vendors.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Unit Supply Specialist (92Y)
Army
Fort Bliss, TX
01.2018 - 09.2019
- Completed regular inventory counts of equipment on book for unit.
- Oversaw supply requests, accountability, and receipts.
- Maintained records of supply transactions for accuracy and tracking.
- Prepared unit and organizational supply documentation.
- Maintained automated system for tracking group supplies and equipment.
Assembly Line Production Worker
Denso Manufacturing
Maryville, TN
08.2016 - 01.2018
- Followed protocols to enhance protection and maintain safe work environment.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Sales Associate
Exxon Mobil
Alcoa, TN
06.2016 - 08.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Criminal Justice
Walters State Regional Law Enforcement Training Academy
Greeneville, TN03.2024
United States Army Basic Combat Training
Fort Jackson, SC04-2018
High School Diploma -
Alcoa High School
Alcoa, TN05.2016
Skills
- Report writing
- Community oriented policing
- Decision-making
- Critical thinking
- Community engagement
- Crisis intervention and deescalation
- Firearms proficiency
- CPR/First aid certified
Certification
- State of Tennessee POST Commission: Certified Law Enforcement Officer.
- Crisis Intervention Team (CIT)
- Radar/Lidar
- Intoximeter EC-IR II
- Firearms (Glock45 MOS 9mm Holosun GDS, Less lethal shotgun, Pepperball, 40mm, Colt AR-15 Rifle, Benelli Nova Pump Shotgun)
- Taser Conducted Electrical Weapon (Taser10)
- Corrections Emergency Response Team (CERT)
- Individual Protective Devices (Freeze+P,MK-3)
Timeline
Police Officer
Gatlinburg Police Department
12.2023 - Current
Deputy Sheriff, Corrections
Blount County Sheriff's Office
08.2021 - 12.2023
Car Detailer
Enterprise Rent-A-Car
11.2019 - 08.2021
Warehouse Worker
Express Employment
09.2019 - 10.2019
Unit Supply Specialist (92Y)
Army
01.2018 - 09.2019
Assembly Line Production Worker
Denso Manufacturing
08.2016 - 01.2018
Sales Associate
Exxon Mobil
06.2016 - 08.2016
Criminal Justice
Walters State Regional Law Enforcement Training Academy
United States Army Basic Combat Training
High School Diploma -
Alcoa High School