Quazi Ahmed
Palmdale,CA
Summary
- Committed and hardworking customer service representative with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers.
- Creative problem-solver versed in customer service, is punctual, and an honest associate with solid background in busy environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Front End Associate
Lowe's Home Improvement
05.2018 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
Computer Lab Assistant
Antelope Valley College
08.2016 - 06.2017
- Supported all computer lab operations.
- Provided instruction to all lab users on proper use of all equipment.
- Handled lab equipment, cleaned keyboards, monitors and disk drives.
Cashier
Marauder Bookstore
01.2014 - 05.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Cabin Leader
Joshua Hills Elementary School
03.2014 - 04.2015
- Supervised, helped and encouraged campers throughout day.
- Oversaw planning and execution of mealtimes, excursions and rest.
- Developed positive and productive relationships with each camper.
- Planned and managed activities to enhance physical and social skills.
Education
Associate of Science - Liberal Arts And Sciences
Antelope Valley College
Lancaster, CA05.2015
High School Diploma -
William J. Knight High School
Palmdale, CA05.2010
Skills
- Product Restocking
- Customer Service
- Retail Transactions
- Fast Typing
- Information Analysis
- General Knowledge with Computers
Hobbies
- I am not only proficient in typing and general familiarity with software, but I also dabble in building computers and am familiar with general computer parts and how they work in tandem with one another.
- I like to keep in touch with my friends via online and because of that, I can innately type very fast due to using this skill on a daily basis.
Languages
Bengali
Native or Bilingual
Hindi
Limited Working
Japanese
Elementary
Timeline
Front End Associate
Lowe's Home Improvement
05.2018 - Current
Computer Lab Assistant
Antelope Valley College
08.2016 - 06.2017
Cabin Leader
Joshua Hills Elementary School
03.2014 - 04.2015
Cashier
Marauder Bookstore
01.2014 - 05.2016
Associate of Science - Liberal Arts And Sciences
Antelope Valley College
High School Diploma -
William J. Knight High School
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