QUBILAH Y. LAMBERT
Henderson,NV
Summary
Detail-oriented team player with a proven track record of strong organizational and community building skills. Passionate and hardworking, seeking to secure a bud trimming position
Overview
5
5
years of professional experience
Work History
Physical Therapy Clinic Manager
51 Medical Group
06.2022 - 05.2024
- Led roll-out of new Electronic Health Records System rendering the clinic 100% operational 9 weeks ahead of schedule
- Created and implemented policies to improve operational efficiency and patient care quality.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Developed strong relationships with patients, fostering trust and loyalty to the clinic.
- Held regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
Occupational Therapy Technician/ Manager
David Grant Medical Center
05.2019 - 06.2022
- Managed inventory of therapeutic supplies, maintaining an organized workspace for efficient patient care delivery.
- Collaborated with multidisciplinary team to evaluate patients'' progress and make appropriate adjustments.
- Provided supervision to occupational therapy students, technicians, and staff during their clinical rotations, serving as a mentor while guiding them through hands-on experiences in the workplace setting.
- Demonstrated adaptability by effectively adjusting therapeutic approaches based on individual patient needs and preferences, ensuring optimal progress towards established goals.
- Increased patient satisfaction by providing compassionate care and support throughout the rehabilitation process.
Education
Associate in Physical Medicine -
Community College of The Air Force
Montgomery, AL04.2021
Skills
- Clean/Orderly
- Interpersonal relationships
- Organizational Goal Development
- Facility Inspections
- Process Implementation
- Staff Scheduling
- Schedule Management
- Supply Coordination
Timeline
Physical Therapy Clinic Manager
51 Medical Group
06.2022 - 05.2024
Occupational Therapy Technician/ Manager
David Grant Medical Center
05.2019 - 06.2022
Associate in Physical Medicine -
Community College of The Air Force
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