Quddsia Chaudhry
Brooklyn ,NY
Summary
Versatile Professional & Community Leader with a unique background in consultative service, digital publishing, and educational support. As a PTA Head and Published Author, I have mastered the art of high-level multitasking, stakeholder communication, and complex project management.
Through my experience as a Personal Shopping Specialist, I have developed a "client-first" mindset, excelling at needs assessment, budget management, and logistics for diverse requirements. Backed by a Yale University certification in the Science of Well-Being, I bring a grounded, empathetic, and solution-oriented approach to conflict resolution and customer success. Ready to leverage these transferable skills in a fast-paced Customer Support, Travel, or Educational environment.
Overview
7
7
years of professional experience
Work History
PTA Head
NYC Department of Education Preschool
Brooklyn, NY
09.2025 - Current
- Strategic Leadership: Direct a team of volunteers to execute high-impact school events and community fundraisers, consistently meeting or exceeding financial goals.
- Stakeholder Management: Serve as the primary liaison between parents and school administration, utilizing advanced communication and conflict-resolution skills to align community interests with educational objectives.
- Operations & Budgeting: Oversee and allocate budgets for school supplies and extracurricular programming, ensuring maximum ROI for donated funds.
Family Operations Manager
Private Residence
Brooklyn, NY
03.2019 - Current
- Logistics & Scheduling: Orchestrate complex daily calendars, educational milestones, and transportation for a multi-member household, demonstrating extreme organizational efficiency.
- Crisis Management: Developed high-level adaptability and rapid problem-solving skills in high-pressure environments, a direct asset to client-facing
Digital Content/Product Creator and Self Publisher
Amazon Kindle Direct Publishing
Brooklyn
09.2023 - 06.2025
- Project Management: End-to-end management of the publishing lifecycle for two original titles, including manuscript editing, formatting, and global distribution.
- Brand Development: Built and manage a dedicated social media presence (Instagram), utilizing Canva and analytics to drive audience engagement and brand awareness.
- Customer Success: Monitor and respond to reader feedback and market trends to iterate on content and improve the overall user experience.
Personal Shopping Specialist
Freelance/Private Client
New York, NY
01.2021 - 08.2023
- Needs Assessment: Conducted detailed discovery sessions with clients to identify specific style preferences, budgetary constraints, and functional requirements.
- Curated Recommendations: Researched and sourced high-quality products across multiple platforms, delivering tailored "lookbooks" and shopping itineraries that increased client satisfaction.
- Budget Management: Successfully managed diverse budgets, utilizing comparison shopping and promotional timing to maximize value for every client.
- Logistics & Returns: Handled end-to-end procurement logistics, including order tracking, quality inspections, and the seamless management of returns and exchanges.
Education
A Levels - Psychology, Business Studies And English Lit
Cambridge International
The Science of Well-Being Certification -
Yale University
New Haven, CTSkills
- Communication
- Conflict Resolution and Customer Relations: Skilled in public speaking, creative writing, and social media engagement and student/parent engagement
- Organization: Expert in multi-calendar management and event planning (PTA) Vendor management
- Budget Optimization
- Technical: Amazon KDP, Instagram Analytics, Canva, and Microsoft Office
- Soft Skills: High emotional intelligence, patient, and creative problem-solver with instructional support
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Full Professional
French
Professional Working
Spanish
Limited Working
Arabic
Limited Working
Timeline
PTA Head
NYC Department of Education Preschool
09.2025 - Current
Digital Content/Product Creator and Self Publisher
Amazon Kindle Direct Publishing
09.2023 - 06.2025
Personal Shopping Specialist
Freelance/Private Client
01.2021 - 08.2023
Family Operations Manager
Private Residence
03.2019 - Current
A Levels - Psychology, Business Studies And English Lit
Cambridge International
The Science of Well-Being Certification -
Yale University