Qudean Thorpe
Jacksonville,FL
Summary
Dedicated security professional with a strong medical background who is committed to ensuring safety and well-being. Proven ability to work collaboratively within teams to enhance security measures. Experienced in responding to emergencies and maintaining a secure environment. Seeking part-time or PRN opportunities to contribute skills and expertise.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant Lead Instructor
Fortis College/Education Affiliates
Orange Park, FL
02.2022 - Current
- Fulfilled teaching responsibilities for assigned courses as directed by DOE, Dean, and Department Chairperson.
- Demonstrated exemplary teaching qualities to set a positive standard for faculty conduct.
- Mentored new faculty members in curriculum development and program evaluation to meet community needs.
- Conducted site visits for externship assignments to assess student performance and facilitate meetings.
- Renewed and developed externship site contracts while assisting in class scheduling.
- Reviewed, selected, and distributed textbooks to support course requirements.
- Substituted for classes when needed to ensure instructional continuity.
- Facilitated employee orientations on program procedures and instructional issues.
Uber Eats and Partner Driver
Uber
Jacksonville, FL
11.2018 - Current
- Transported passengers to various destinations, ensuring timely arrivals.
- Delivered food and beverage orders to customers efficiently.
- Managed delivery of packages for businesses and individual clients.
- Shopped for and delivered groceries and other essentials promptly.
Lead Medical Assistant
Ascension/St. Vincent's Rheumatology
Jacksonville, FL
02.2021 - 02.2022
- Coordinated shift operations, managing activities, resources, and associates effectively.
- Monitored compliance with policies and reported discrepancies to ensure operational integrity.
- Oversaw training and evaluations of associates, enhancing overall team performance.
- Conducted inventory assessments of clinical supplies and placed timely orders for replenishment.
- Organized receipt and handling of medication samples to uphold inventory accuracy.
- Communicated with patients regarding health concerns and treatment options clearly.
- Maintained accurate records of test results, diagnoses, and treatments administered.
- Assisted physicians with clinical tasks, including measuring vital signs and administering medications.
Security Officer
Southern Protection Agency
Hilton Head Island, SC
05.2021 - 11.2021
- Greeted staff, guests, vendors, and contractors upon facility entry.
- Conducted regular security patrols across facility grounds, parking lots, and perimeter areas.
- Monitored entrances and exits for unauthorized personnel and prohibited items.
- Responded to alarms and conducted necessary investigations.
- Prepared detailed reports on daily activities, unusual occurrences, and maintenance issues.
- Investigated all incidents of theft or vandalism reported on premises.
- Enforced access control measures per established procedures.
- Checked for safety hazards and executed corrective actions promptly.
Health Information Management Analyst
HCA Memorial Health University Physicians Group
Savannah, GA
07.2020 - 03.2021
- Maintained accurate medical records for five physician practices to ensure compliance with standards.
- Conducted routine audits on medical records to verify accuracy and adherence to regulations.
- Implemented control procedures to enhance efficiency in managing patient documents.
- Reviewed discharged patient charts, purging records in accordance with HCA guidelines.
Medication Management Technician
HCA Memorial Health University Physicians Services
Savannah, GA
07.2017 - 07.2020
- Ensured timely processing of prior authorizations for physician practices to enhance workflow efficiency.
- Achieved 24-hour turnaround for refill requests, improving patient satisfaction.
- Collaborated with clinical staff to reduce errors in prescription management processes.
- Addressed prescription issues through effective communication with pharmacies and physicians.
- Sourced cost-effective medication options in response to insurance denials.
- Acted as floater during colleague absences, maintaining operational continuity.
Certified Medical Assistant
Coastal Medical Associates/ Tenet Healthcare
Ridgeland, SC
03.2012 - 01.2017
- Promoted office efficiency by coordinating charts and completing insurance forms for diverse patient needs.
- Collected and documented patient medical data, including blood pressure and weight measurements.
- Facilitated routine checks and diagnostic testing through specimen collection and processing.
- Communicated with carrier representatives to arrange special deliveries and confirm shipment receipts.
- Trained new Certified Medical Assistants and Licensed Practical Nurses on systems and financial processes.
- Maintained weekly clinical supply budget of 500 dollars within a rural health clinic.
Certified Medical Assistant
Correct and Corizon Health@ Chatham County Jail
Savannah, GA
04.2013 - 07.2016
- Collected and processed specimens for routine checks and diagnostic testing.
- Monitored medical supply levels, submitting orders to prevent stock depletion.
- Conducted preliminary evaluations by measuring weight, temperature, and blood pressure, documenting results accurately.
- Trained new staff on established procedures and policies to ensure compliance.
- Updated inventory, expiration, and vaccine logs to maintain accurate tracking documentation.
- Reported significant changes in patient conditions to nurse supervisor promptly.
- Participated in Continuous Quality Improvement (CQI) initiatives to enhance operational standards.
Education
Bachelor of Science - Business Administration And Management
Columbia College
Columbia, MO12-2018
Diploma - Medical Assisting
Savannah Technical College
Savannah, GA10-2007
Skills
- Customer service excellence
- Employee training and development
- Time management strategies
- Problem solving techniques
- Conflict resolution skills
- Team collaboration
- Complex problem solving
- Microsoft Office proficiency
- Billing and budgeting
- Administrative support tasks
- Report analysis and interpretation
- Electronic medical records expertise
- Basic life support certification
- Certified medical assistant (AAMA)
- Office supply management
- Data filing and archiving
- Database management
- Production tracking and reporting
- Discrepancy resolution
- Supervisory skills
- Attention to detail
Certification
- Security License D (Florida Security School)
- CPR/First Aid (American Heart Association)
- Certified Medical Assistant (AAMA)
- Certified Medication Technician (Southern Technical Institution)
- TWIC (Transportation Worker Identification Card)
Timeline
Medical Assistant Lead Instructor
Fortis College/Education Affiliates
02.2022 - Current
Security Officer
Southern Protection Agency
05.2021 - 11.2021
Lead Medical Assistant
Ascension/St. Vincent's Rheumatology
02.2021 - 02.2022
Health Information Management Analyst
HCA Memorial Health University Physicians Group
07.2020 - 03.2021
Uber Eats and Partner Driver
Uber
11.2018 - Current
Medication Management Technician
HCA Memorial Health University Physicians Services
07.2017 - 07.2020
Certified Medical Assistant
Correct and Corizon Health@ Chatham County Jail
04.2013 - 07.2016
Certified Medical Assistant
Coastal Medical Associates/ Tenet Healthcare
03.2012 - 01.2017
Bachelor of Science - Business Administration And Management
Columbia College
Diploma - Medical Assisting
Savannah Technical College
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