Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Hi, I’m
Queana Fleming
Las Vegas,NV
Summary
Overview
7
years of professional experience
1
Certification
Work History
Roseman University Of Health Sciences
Community Outreach Worker
01.2022 - Current
Job overview
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Educated young people about strategies for driving discussions and promoting social changes.
- Kept case files updated, accurate and aligned with requirements.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Helped clients navigate social services system and access needed resources.
- Assisted clients with obtaining housing, employment and support resources.
- Developed presentations and media to promote community resources and [Type] program at seminars and other local events.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Oakmont Senior Living
Certified Medication Aide
03.2021 - 12.2022
Job overview
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Reordered medication to maintain adequate supply.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Reviewed patient progress to document effects of any prescribed medication.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Turned and repositioned patients to prevent bedsores.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Monitored medication storage area to maintain medication security and control.
Help Of Southern Nevada
Shelter Monitor
01.2019 - 01.2020
Job overview
- Assisted in developing grant proposals to support social service initiatives.
- Developed and maintained relationships with community organizations and agencies.
- Provided support to social service clients in navigating available resources.
- Developed and maintained accurate records of programs and services.
- Monitored progress towards service plan goals.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
Downey Care Center
Certified Nursing Assistant
01.2016 - 11.2018
Job overview
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Facilitated personal hygiene management, feeding and ambulation.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Delivered high-quality care to [Type] patients in hospital facility.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Education
Arizona College of Nursing Spring Valley, NV
Bachelor of Science from Nursing Practice
04.2024
University Overview
Skills
- Community Engagement
- Compassionate Care
- Support Advocacy
- Individualized Care Plans
- Community Outreach Programs
- Emotional Support
- Community Events
- HIPAA Regulations
- Home Visits
Certification
- Community Health Worker Training
Timeline
Community Outreach Worker
Roseman University Of Health Sciences
01.2022 - Current
Certified Medication Aide
Oakmont Senior Living
03.2021 - 12.2022
Shelter Monitor
Help Of Southern Nevada
01.2019 - 01.2020
Certified Nursing Assistant
Downey Care Center
01.2016 - 11.2018
Arizona College of Nursing
Bachelor of Science from Nursing Practice
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