Quecha Y. Perez Gomez

Serve as the unit Commander’s principal representative with responsibility for a variety of technical, analytical, advisory, liaison and coordinating duties to ensure the unit functions were accomplish and readiness objective were being met. Serve as the primary advisory on all organizational matter and rendered necessary decisions to ensure the Commanders intent was executed of metting requirements to support the Army Reserve mission

• Provide and maintain a professional and customer-oriented atmosphere Monday thru Sunday
• Develop a rapport within the organization and higher headquarters that is focused on providing quality, responsive service to the Soldiers, family members, internal and external echelon
• Oral and written communications are clear, correct, timely and presented in an understandable manner
• Participate in conference calls
• Obtain and maintain database and systems access required for current duty position
• Process a variety of administrative actions to support a spectrum of unit operations
• Reviews new regulations and directives relating to various programs, functions, and procedures to ensure all administrative products are synchronized, compliant and accurate
• Manages recurring requirements and ensures timely and accurate submission of items which directly impact organization and personnel readiness
• Key Achievements:
• Plans and establishes priorities; assigns, distributes, and reviews work of subordinate unit sections and personnel
• Reviews incoming directives, policies, and instructions, advising the Commander on those affecting overall unit functions
• Manages personnel, finance, and automated systems activities
• Provides technical review of completed personnel actions

• Responsible for providing support that affects Soldiers’ overall welfare and well-being while assisting leaders with keeping Soldiers records updated
• Performs personnel and administrative functions in support of our Battalion
• Processes classification or reclassification actions
• Prepares orders and request for orders
• Prepares and maintains officer and enlisted personnel records
• Performs record management duties to include establishing, maintaining, consolidating and purging personnel, finance, individual mobilization, and medical records in accordance with regulatory requirements and policies
• Administers the Unit drug-testing program (Unit Prevention Leader)
• Plans and establishes priorities; assigns, distributes, and reviews work of subordinate unit sections and personnel
• Reviews incoming directives, policies, and instructions, advising the Commander on those affecting overall unit functions
• Develops, recommends, and when directed executes appropriate action to implement changes
• Researches, analyzes, monitors or assists in the development and implementation of standard operating procedures to cover a variety of activities for the unit
• Maintain calendar/schedule of official and unofficial duties
• Manages personnel, finance, and automated systems activities
• Provides technical review of completed personnel actions

• Coordinates, plans and executes all Army Suicide Prevention Program (ASPP) events
• Responsible for all administrative and logistical actions
• Promotes efficient and effective communication between the Command, ASPP Staff, community resources and Family members for more than 9,000 Soldiers
• Coordinated all training related to ASPP issues to include scheduling/coordinating events, briefings, orientations and workshops using the Event plus Portal (EPP) and the ASPP tracking tool
• Responsible for monitoring event registration of Soldiers and Family members and emailing welcome letters and arranging travel through the Defense Travel System (DTS)
• Ensures requests for orders (RFOs) are received and submitted for input and distributed to Soldiers/Family members
• Researches and analyzes a plan that will develop a continuity of information of materials across the supported units Key Achievements:
• Coordinates the preparation/distribution of flyers, newsletters and correspondence/reports, and ensures exceptional customer service is being rendered at all times
• Maintained and update calendar and boards on computer and office while keeping accurate record of names trained imputing them in the ASPP charts and supporting the units who may need assistance

• Records and processes orders and/or inquiries received by mail, telephone, and/or through patient direct contact.
• Provides timely response to patients’ inquiries by telephone and/or email in an in or outbound service center, consistent with service and quality standards.
• Provided patient consultations and communicate information about recommended treatments.
• Main objective was to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices and during their process.
• Provided any additional assistance or support in daily operations

• Assist with managing the store staff by coaching, training, giving employee feedback, and scheduling
• Supervised employees including but not limited to the following: personnel action decisions in the absence of the store manager, assist in the continuous training and development of staff, work flow delegation, coaches and counsels employee problems, delegates and distributes work to store staff as needed, monitors and follows-up on work and productivity of store staff, and ensures positive employee relations and motivation of subordinates
• Assists customers in the checkout process, reviews, and approves all exception transactions
• Resolve customer problems and complaints as needed in accordance with company policy
• Protects store assets by ensuring all staff follow safety and security rules and procedures
• Maintains a high standard of merchandising, placement, store signage, and proper display techniques to create an inviting atmosphere for customers
• Performs all store opening and closing procedures
• Brooke ST P: 787, 393.9423 May contact

• Managed staff, preparing work schedules and assigning specific duties
• Assisted and supported officers penning and completing correspondence, reports and diverse special projects
• Drafted military absence excuse letters for employers of soldiers called to duty
• Plan, direct, or coordinate the operations of more than 1,000 Soldiers
• Maintained journals of soldiers reporting for weekend duty documenting in/out data for official records and payroll processing purposes
• Monitored completion of training schedules for USARMY Highest Headquarters and update participant files
• Received, monitor and interpret all operation orders, correspondence and mandatory memos of the United States Army Reserve Command (USARC) on matters related to training, professional development, policy and procedure changes