Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Santerra (Queen) Cook

Sales Associate
Abilene,TX
Santerra (Queen) Cook

Summary

Experienced cashier with 12+ years in retail and food service industries. Skilled in cash management and POS systems, providing quick and friendly service. Adept at managing high transaction volumes and resolving customer issues efficiently. Focused on maintaining organized and clean workspaces.

Desiring full-time opportunity that presents professional challenges and harnesses interpersonal skills alongside effective time management and problem-solving acumen.

Overview

17
years of professional experience

Work History

Taco Bueno

Fryer Cook
08.2021 - 02.2025

Job overview

  • Controlled fry station functions, guaranteeing adherence to cleanliness and food safety protocols
  • Administered inventory oversight and partnered with kitchen staff for efficient order delivery.
  • Managed organization and safety protocols in dynamic, high-volume setting.
  • Secured consistent food quality by executing routine taste tests and refining cooking methods accordingly.
  • Systematically recognized potential equipment malfunctions and safety hazards through daily inspections to decrease downtime and avert accidents in workplace.

Subway

Sandwich Artist / Cashier
01.2019 - 05.2021

Job overview

  • Guided customers through order documentation while efficiently handling payment processes.
  • Ensured cleanliness standards in prep area and coordinated ingredient inventory oversight.
  • Amplified sales performance by implementing strategic upselling techniques for menu items and resolving customer inquiries effectively.
  • Facilitated collaboration among team members to uphold smooth workflow during high-demand hours.
  • Streamlined workplace organization and hygiene practices following established restaurant guidelines.
  • Optimized service efficiency via adept multitasking and strategic time management capabilities.
  • Instructed team members on preparing sandwiches and various items in accordance with specifications.
  • Handled manual and electric tools to efficiently peel, slice, and trim food.
  • Created inviting environment by greeting guests warmly. Highlighted specials to inform and attract customer interest. Recorded orders accurately, ensuring timely preparation and delivery.
  • implemented hygiene measures within team by consistently complying with food safety guidelines and regulations.

7-Eleven

Cashier / Customer Service / Sales Associate
11.2014 - 03.2018

Job overview

  • Directed transaction processing involving cash credit and electronic payment solutions.
  • Supervised high-volume checkout tasks emphasizing both meticulousness and productivity.
  • Boosted promotional item revenue and upheld neatness of checkout area.
  • Audited cash drawer figures at shift commencement and completion to guarantee correctness.
  • Handled customer complaints competently, resulting in strengthened customer relations and loyalty.

Circle K

Cashier / Sales Associate
05.2014 - 10.2017

Job overview

  • Processed customer transactions accurately and efficiently.
  • Handled high-volume checkout operations during busy periods.

Denny’s

Waitress/cashier
09.2007 - 04.2014

Job overview

  • Hosted guests, managed orders, and delivered food and beverages.
  • Maintained customer satisfaction by delivering accurate payment handling.
  • Preserved neat and hospitable dining setting, contributing to positive guest experiences.
  • Sustained clean and well-stocked server zones to improve operational efficiency while attending to tables.
  • Executed calm responses to high-pressure situations, maintaining outstanding service quality throughout demanding shifts.
  • Exhibited proficient multitasking capabilities in handling various tables and orders, providing swift service.
  • Demonstrated tranquility and steadiness in managing tough customer situations or during hectic service times.
  • Enhanced customer satisfaction via regular table check-ins to determine food and beverage necessities.
  • Administered cash transactions meticulously, confirming correct change issuance to customers as necessary.
  • Managed cash registers and credit card machines for efficient customer checkouts.

Education

Abilene Adult Education
Abilene, TX

High School Diploma
01-2002

University Overview

  • Extracurricular Activities: volunteer work with the elderly

Skills

Finance operations oversight

Registration coordination

Client engagement tactics

Sales efficiency enhancement

Analytical thinking Precision in data Meticulous attention

Strategic negotiation techniques Resolution of issues Critical analysis skills

Business alliance building

Task scheduling and coordination

thorough attention

hygienic food handling

Dining ware arrangement

Cleanliness protocols

Proficient in cutting techniques

Facility sanitation protocols

Knife handling proficiency

Sanitation guidelines

Dish aesthetics

Safe food handling

Interests

Crochet reading and learning new skills

Timeline

Fryer Cook
Taco Bueno
08.2021 - 02.2025
Sandwich Artist / Cashier
Subway
01.2019 - 05.2021
Cashier / Customer Service / Sales Associate
7-Eleven
11.2014 - 03.2018
Cashier / Sales Associate
Circle K
05.2014 - 10.2017
Waitress/cashier
Denny’s
09.2007 - 04.2014
Abilene Adult Education
High School Diploma
Santerra (Queen) CookSales Associate