QUEEN NGWEKA
Washington,DC
Summary
Dynamic and results-driven Project Manager with over five years of experience managing projects across healthcare, education, finance, community development, and information technology sectors. Adept at utilizing various project management methodologies (Agile and Waterfall), tools (MS Project, JIRA, Asana), and techniques to ensure successful project execution. Proven ability in stakeholder engagement, budget management, risk assessment, and team coordination. Holds a Master's degree in Information Technology Management from Grand Canyon University, with a strong foundation in aligning technology solutions with business objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Manager
The Arc Central Chesapeake Region
Maryland, MD
06.2022 - Current
- Managed a $30K budget for the TeleDoc telehealth system, improving healthcare access for individuals with disabilities.
- Led Agile project planning for the Electronic Health Record (EHR) system, reducing project timelines by 25% and enhancing project quality by 10%.
- Enhanced budgeting processes, reducing budgeting time by 20% and improving accuracy by 10% using advanced Excel templates.
- Oversaw scope management and change control processes, ensuring project alignment and minimizing delays or cost overruns.
- Increased project clarity by 25% through detailed project charters, resulting in a 30% increase in community partnerships.
Project Manager Scrum Master
Person Centered Homecare
Washington, DC
02.2020 - 05.2022
- Launched an online training platform for caregivers, reducing training costs by 25% while upskilling over 100 individuals remotely.
- Led all Scrum meetings and facilitated team alignment to drive continuous improvement and project delivery.
- Developed project plans using Microsoft Project, managing timelines, risks, and resource allocation for successful project execution.
- Organized a community event, "Caregiver Appreciation Day," with 300+ attendees, managing logistics and budgeting effectively.
Operations Assistant
Bollore Africa Logistics
Douala, Cameroon
01.2017 - 12.2019
- Managed demurrage and detention charges for shipments, reducing operational costs through strategic negotiations and process improvements.
- Coordinated container inventory, ensuring efficient usage and maintenance of shipping assets.
- Supported senior management by identifying and escalating operational issues, ensuring timely resolution.
Co-Founder/IT Project Manager
INNOVA CM
Douala , Cameroon
01.2018 - 12.2018
- Spearheaded the creation of an online platform for program management and communication.
- Managed IT projects with budgets up to $30K, successfully meeting project goals while enhancing communication efficiency by 30%.
- Developed and launched a fellowship program for emerging software engineers, expanding partnerships with universities and tech companies.
Founder / Project Coordinator
Happy Mother Happy Child
Douala, Cameroon
01.2016 - 12.2018
- Directed maternal health projects, improving prenatal outcomes by 18% in underserved urban areas.
- Secured $35K in funding to train 100+ NGO leaders in grant writing, bolstering their ability to secure funding.
- Launched online fundraising campaigns and educational workshops, raising $7K and reaching 500+ participants through virtual platforms.
Education
Master of Science - Information Technology Management
Grand Canyon University
Phoenix, AZ11-2024
MBA - International Trade & Supply Chain Management
University of Douala
Douala, Cameroon12-2016
Bachelor of Technology - Management
University of Buea
Buea, Cameroon12-2012
Skills
- Project Management (Agile & Waterfall)
- Budgeting & Financial Management
- Risk Management
- Stakeholder Engagement
- Grant Writing & Fundraising
- Project Management Software: MS Project, JIRA, Asana, Trello, Smartsheet
- Office Suite: Microsoft Office, Slack, Microsoft Teams, Zoom
- Logistics management
- Scope management
Certification
- Project Management Professional (PMP# 3786788)
- Certified Information Security Manager (CISM)
- Certified Scrum Master (CSM)
Languages
English
Full Professional
French
Professional
Accomplishments
- Mandela Washington Fellow (2018): Selected as one of 700 African leaders for an intensive U.S. leadership program.
- US Department of State Grantee ($35,000): Funded to train 100+ NGO leaders in Cameroon in grant writing.
- World Bank Youth Summit Delegate (2019): Represented young African innovators in global policy discussions.
- Pollination Project Grantee ($5,000): Funded to expand the "Every Second Count" First Aid and CPR Project.
Affiliations
- School Management System: Led a team to design and implement a system for real-time student progress and attendance tracking for a Martial Arts Academy.
- Mobile Ticketing System: Developed a mobile app for a transportation company in Cameroon, reducing wait times by 60% and increasing sales by 35%.
- E-learning Platform: Collaborated in the development of an innovative e-learning solution for university departments.
Timeline
Project Manager
The Arc Central Chesapeake Region
06.2022 - Current
Project Manager Scrum Master
Person Centered Homecare
02.2020 - 05.2022
Co-Founder/IT Project Manager
INNOVA CM
01.2018 - 12.2018
Operations Assistant
Bollore Africa Logistics
01.2017 - 12.2019
Founder / Project Coordinator
Happy Mother Happy Child
01.2016 - 12.2018
- Project Management Professional (PMP# 3786788)
- Certified Information Security Manager (CISM)
- Certified Scrum Master (CSM)
Master of Science - Information Technology Management
Grand Canyon University
MBA - International Trade & Supply Chain Management
University of Douala
Bachelor of Technology - Management
University of Buea