Summary
Overview
Work History
Education
Skills
Timeline
Generic

Queen Williams

Tulsa

Summary

Dedicated Administrative Assistant with several years of experience supporting executive teams. Skilled in managing calendars, coordinating meetings, and maintaining office operations. Exceptional communicator with strong attention to detail and proficiency in Microsoft Office Suite.

Overview

7
7
years of professional experience

Work History

Office Administrator

HSM Solutions
01.2024 - 01.2025
  • Manage and maintain executive calendars, including scheduling appointments, meetings, and travel arrangements.
  • Prepare and organize correspondence, reports, and presentations.
  • Handle confidential and sensitive information with discretion.
  • Coordinate and facilitate communication between the executive team and internal/external stakeholders.
  • Assist with special projects and initiatives as needed.
  • Manage and review inventory reports

Administrative Assistant

Don Thornton Volkswagen
01.2021 - 01.2024
  • Prepared and edited correspondence, reports, and presentations.
  • Coordinated travel arrangements and itineraries for team members.
  • Provided exceptional customer service to clients, addressing inquiries and resolving issues promptly.
  • Managed the schedule of 4-5 executives at one time.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Team Supervisor (Remote)

Blue Cross Blue Shield
01.2018 - 01.2021
  • Collect ICD-10 and CPT codes to set up preauthorizations
  • Resolve Nurse complaints regarding customer service.
  • Review employee metrics and data to coach and applaud team members
  • Host weekly meeting with team members to relay important information
  • Analyze operational problems, such as low efficiency, and establish procedures to alleviate these problems.
  • Create schedule weekly and bi-weekly schedules based on company and employee needs.

Education

Jenks High School
01.2017

Certification -

Coursera Professional Workspace Administrator
01.2021

Skills

  • Professional call handling
  • Experienced with Adobe applications
  • Operations Management
  • Skilled in QuickBooks financial management

Timeline

Office Administrator

HSM Solutions
01.2024 - 01.2025

Administrative Assistant

Don Thornton Volkswagen
01.2021 - 01.2024

Team Supervisor (Remote)

Blue Cross Blue Shield
01.2018 - 01.2021

Jenks High School

Certification -

Coursera Professional Workspace Administrator

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