Queency Cardenas
San Antonio,TX
Summary
Experienced and meticulous professional with a strong track record in healthcare-provider credentialing and regulatory compliance. Proficient in processing applications and privileging requests with strict adherence to regulations. Utilize expertise in maintaining accurate records to facilitate seamless operations in a healthcare facility or similar organization.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Bestica
04.2023 - Current
- Conduct thorough reviews of records for regulatory compliance and quality assurance, ensuring adherence to relevant regulations
- Maintain meticulous records and documentation of applications and verifications
- Monitor application progress and conducted follow-ups as necessary to ensure timely completion
- Respond promptly to providers' requests for information, demonstrating strong communication skills and customer service.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Credentialing Specialist
Sutherland Global Inc.
11.2021 - 03.2023
- Facilitated practitioner application process, including receipt, analysis, and verification of practitioner documents to ensure completeness for credentialing
- Conducted accurate data entry in credentialing software/databases, ensuring integrity and confidentiality of provider information
- Participated in weekly team meetings to enhance work product quality, share best practices, and streamline processes for increased efficiency
- Expertise in credentialing software and databases such as Facets, CAQH, Cactus
- Prioritized workload effectively to meet end-of-week deadlines while maintaining attention to detail
- Developed training materials and resources to streamline the learning process, enhancing the efficiency of the training program
- Provided ongoing support and guidance to the coworker, fostering a collaborative and productive work environment
- Reduced errors in credentialing files by conducting thorough reviews and consistently maintaining attention to detail.
- Assisted in training new employees on proper credentialing procedures, contributing to their rapid integration into the team environment.
- Expedited the onboarding process for new providers, ensuring timely completion of all required documentation and verifications.
- Demonstrated excellent problem-solving skills when confronted with complex issues or discrepancies during the credentialing process.
- Received and evaluated applications to look for missing and inaccurate information.
- Safeguarded confidential provider information by adhering to strict data privacy regulations and company policies.
Data Entry Clerk / Credentialing Assistant / Hiring Clerk
Magnum Opus Technologies Inc.
10.2018 - 10.2019
- Verified provider credentials, including licenses, immunizations, and other required documentation
- Prepared and entered data into database, ensuring accuracy and completeness of information
- Conducted employment verifications with previous employers to validate work history and credentials
- Conducted thorough reviews of resumes and cover letters to identify qualified candidates
- Collaborated with hiring managers to understand staffing needs and requirements for various roles
- Collaborated with team members to ensure data consistency and resolve discrepancies
- Maintained confidentiality and security of sensitive information
- Organized, sorted, and checked input data against original documents.
- Verified accuracy of data entered into system to produce error-free reports.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Created and maintained data entry logs to track data entry activities.
- Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
Education
Sterile Processing Career Diploma -
Penn Foster
Scottsdale, AZ01.2021
High School Diploma -
Premier High School
Laredo, TX06.2015
Skills
- Office Administration
- Computer Skills
- Data Entry
- Customer Service
- Time Management
- Computer Proficiency
- Database entry
- Dedicated Team Player
- Spreadsheet Management
- Quality Assurance
- Tech-Savvy
- Prioritization
Timeline
Administrative Assistant
Bestica
04.2023 - Current
Credentialing Specialist
Sutherland Global Inc.
11.2021 - 03.2023
Data Entry Clerk / Credentialing Assistant / Hiring Clerk
Magnum Opus Technologies Inc.
10.2018 - 10.2019
Sterile Processing Career Diploma -
Penn Foster
High School Diploma -
Premier High School
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