QUEENET VAIL
SCRUM MASTER
Draper,UT
Summary
Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
2
2
Certification
Work History
Scrum Master
England Logistics
Salt Lake City, Utah
01.2018 - Current
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives
- Worked to provide continuous improvement for product development lifecycle
- Generated reports for IT project progress and performance
- Updated customers and senior leaders on progress and roadblocks
- Managed work and project responsibilities by assigning tasks to internal individuals and external teams
- Developed and introduced IT strategies to improve operational efficiency
- Managed product backlog and supported Scrum framework for monthly sprint releases
- Applied agile methodology to shorten cycle time and achieve target margins
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
- Identified and implemented cost-saving measures in IT projects
- Conducted quality assurance to verify accuracy of data used in IT projects
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes
- Led cross-functional teams to successfully complete IT projects
- Monitored and tracked project progress to support timely completion
- Trained personnel on use of IT tools and applications
- Streamlined and optimized workflow and communication by implementing Agile frameworks
- Resolved staff conflicts and identified potential areas of improvement
- Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel
- Devised test plans to validate accuracy of IT projects
- Evangelized Agile as strategic asset of culture and business value
- Researched current trends to stay knowledgeable in Scrum methods
Scrum Master
Spectrum Solutions Systems
Draper, UT
08.2015 - 05.2017
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives
- Worked to provide continuous improvement for product development lifecycle
- Created and implemented contingency plans to address potential risks
- Generated reports for IT project progress and performance
- Led sprint reviews and planning meetings to promote full team engagement
- Managed work and project responsibilities by assigning tasks to internal individuals and external teams
- Developed and introduced IT strategies to improve operational efficiency
- Managed product backlog and supported Scrum framework for monthly sprint releases
- Applied agile methodology to shorten cycle time and achieve target margins
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
- Identified and implemented cost-saving measures in IT projects
- Led cross-functional teams to successfully complete IT projects
Team Lead
Edwards Lifesciences
Draper, SD
01.2012 - 07.2015
- Devised and implemented processes and procedures to streamline operations.
- Educated staff on organizational mission and goals to help employees achieve success.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Motivated and trained employees to maximize team productivity.
- Designed strategic plan for component development practices to support future projects
- Worked with team to identify areas of improvement and devised solutions based on findings
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills
Accounts Manager Intern
United Bank For Africa
Abuja, Abuja
06.2011 - 12.2012
- Helped in keeping current clients satisfied and delivering exceptional client service on day-to-day basis
- Monitor and analyze customer's usage of product
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Defined clear targets and objectives and communicated to other team members.
- Developed detailed plans based on broad guidance and direction.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
Education
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
University of Nigeria
Enugu, Nigeria02.2010
Skills
- CORE COPETENCIES
- Agile Methodologies
- Scrum
- Leadership
- API
- Excellent problem-solving abilities
- Rally
- Microsoft project
- Jira
- Coaching
- Team motivator
- TOOLS
Jira, Azure DevOps, Confluence, Visual Studio & Rally, MS Word, Excel, Adobe, SharePoint & PowerPoint SDLC
Team Foundation Server, Rational Collaborative Lifecycle Management Applications (Rational Team Concert (RTC), Rational Quality Manager (RQM), ALM (Application Lifecycle Management), MS Office Suite, Google Apps, Whiteboard
Certification
Professional scrum master (PSM1)
Professional Scrum Product owner (PSPO)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Scrum Master
England Logistics
01.2018 - Current
Scrum Master
Spectrum Solutions Systems
08.2015 - 05.2017
Team Lead
Edwards Lifesciences
01.2012 - 07.2015
Accounts Manager Intern
United Bank For Africa
06.2011 - 12.2012
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
University of Nigeria
Similar Profiles
Colin TomneyColin Tomney
Logistics - Sales Development Representative at England LogisticsLogistics - Sales Development Representative at England Logistics
Adam PlattAdam Platt
Senior Account Manager, Factoring at England LogisticsSenior Account Manager, Factoring at England Logistics
Heidi NayHeidi Nay
Commercial Lines Senior Account Manager at England LogisticsCommercial Lines Senior Account Manager at England Logistics
Tony ObaTony Oba
Freight Broker/ Account Manager at England LogisticsFreight Broker/ Account Manager at England Logistics
Ava SilkmanAva Silkman
Babysitter at I Nannied in the Summer for a FamilyBabysitter at I Nannied in the Summer for a Family