Quelen Martin
Little Elm
Summary
Dynamic and results-driven professional recognized for exceptional time management and problem-solving abilities. Strong commitment to reliability and adaptability, with a proven track record of quickly mastering new skills and concepts. Eager to leverage these strengths to enhance team performance and support organizational objectives. Passionate about fostering a collaborative environment that drives success and innovation.
Overview
10
10
years of professional experience
Work History
Partner / Gas Station
HEB
06.2025 - Current
- Managed tasks simultaneously in the gas station department while servicing customers and handling major tasks such as fuel shipment times, sign changes, and more.
- Performed regular walk-around inspections to check for spills, pump malfunctions, and safety hazards.
- Supported cross-department needs, including cart retrieval or assisting main store as directed.
- Monitored fuel pumps and ensured compliance with H-E-B safety and operating procedures.
Team Member
Goodwill
07.2024 - 11.2024
- Worked with customers to ensure the best shopping experience while maintaining safety standards.
- Established an efficient workflow for pallets and unloading inventory into the storefront.
- Held standards for customer service and trained new employees in packaging offloading tasks.
Team Manager
Willie James BBQ
07.2015 - 08.2022
- Successfully managed daily operations, overseeing staff and ensuring high-quality service.
- Implemented efficient processes resulting in increased customer satisfaction and revenue.
- Completed events across all of the DFW area, and raised over $40,000 from gatherings.
- Managed overhead for inventory and also products needed for operation and profit.
Amazon Delivery Driver / Warehouse Package Handler (Robotics II) — Amazon Associate (Robotics / Floor)
Amazon
01.2020 - 01.2022
- Safely and punctually delivered Amazon packages, maintaining a strong record of on-time deliveries.
- Demonstrated excellent organizational skills in planning routes and managing delivery schedules.
- Utilize automated software to ensure packages are delivered to their appropriate location.
- Manage robotic equipment to maintain a safe and efficient workflow for packages to be transferred across the site.
- Corrected data entry errors to prevent duplication or data degradation.
- Analyzed current data records to provide detailed reports.
Cashier
Dollar General
09.2018 - 09.2019
- Provided exceptional customer service and efficiently handled cash transactions.
- Maintained a neat and organized checkout area, contributing to a positive shopping experience.
Team Member
Dairy Queen
01.2018 - 09.2018
- Operated the cash register and assisted with customer orders in a fast-paced environment.
- Collaborated with team members to ensure smooth operations during busy periods.
Education
Master of Arts - Media of Arts (MRTS)
University of North Texas
Denton, TX08-2029
AAS - Video Production
Collin College
McKinney, TX12-2026
Diploma - undefined
Kennedale High School
Kennedale, TX08.2018
Skills
- Cashier Skills
- Customer Service
- Driving (Non-CDL)
- Retail
- Warehouse Handling
- Management
- Workflow optimization
- Customer relationship building
- Partnership development
- Operations management
- Data analysis
Timeline
Partner / Gas Station
HEB
06.2025 - Current
Team Member
Goodwill
07.2024 - 11.2024
Amazon Delivery Driver / Warehouse Package Handler (Robotics II) — Amazon Associate (Robotics / Floor)
Amazon
01.2020 - 01.2022
Cashier
Dollar General
09.2018 - 09.2019
Team Member
Dairy Queen
01.2018 - 09.2018
Team Manager
Willie James BBQ
07.2015 - 08.2022
Diploma - undefined
Kennedale High School
Master of Arts - Media of Arts (MRTS)
University of North Texas
AAS - Video Production
Collin College