Queliba Thurman-Boddie

• Assisted orthopedic surgeons during procedures and examinations.
• Prepared examination rooms and sterilized instruments for patient care.
• Supports orthopedic specialists by performing administrative and clinical duties, including taking vital signs, managing patient records, applying casts and splints, assisting with procedures, and educating patients on post-treatment care.
• Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
• Documented notes during patient visits.
• Maintained inventory of medical supplies, ensuring adequate stock levels.

• Recording patient history and personal information

• Prepares patients for examination and treatment, including taking histories and vital signs. Conducts comprehensive, preventative screenings for patients and/or assists all support staff in daily patient interactions as needed.

• Performs screening procedures as indicated.

• Follows standing order procedures as indicated by practice.

• Prepares exam and treatment rooms with necessary instruments; prepares and maintains supplies and equipment for treatments, including sterilization; performs terminal cleaning of exam rooms.

• Maintains patient files, records and other information.

• Draws and processes blood, performs finger sticks and venous collections; centrifuges, labels, and stores blood samples for subsequent analysis by Clinical Laboratory staff.

• Administers prescribed medications including routine immunizations, therapeutic injections and inhalation medications via nebulizer under the direction of a provider.

• Assists in maintaining compliance with quality assurance standards, including CLI.

• Worked with healthcare providers and patients to fulfill service needs; Insurance benefits verification, eligibility, and payment processing; Processed health claims, responded to denials and outstanding claims.

• Reviewed cost estimation with patients and assists by securing foundation or co-pay assistance.

• Oversaw administrative duties such as answering calls, scheduling appointments, processing payments, and filing documents while maintaining HIPAA standards.

• Coordinated communication between medical staff and patients effectively.
• Assisted with office billing procedures and payment collections diligently.
• Assisted medical staff by preparing necessary documents for patient consultations.
• Scheduled appointments for clients and recorded all client data into the system.

• Processing birth certificates for newborns, including collecting identifying information from parents, and inputting it into a computer system.
• Provided guidance to parents regarding the completion of birth registration forms.
• Registering an individual's birth with the General Register Office.
• Assisted families in completing necessary paperwork for birth certificates.
• Reviewed and verified patient information to ensure accuracy of birth records.

• Ambulatory and Inpatient Indexing

• Verifies scanned documents for quality and poor-quality images. Routes for re-scan as needed.

• Electronically tags a document with poor quality images to identify poor quality originals.

• Evaluates to determine if there is a discrepancy with the document (i.e. incomplete form, new forms, missing patient identification, wrong patient label on form, two patients on one form, etc.) That requires routing for additional review and resolution.

• Verifies that the origin of the WellStar Medical Group capture profile is assigned to the correct location. Reports discrepancies to the Supervisor of Document Management.

• Ensures document types are consistently named the same as defined by departmental procedure.

• Identifies the correct patient identification by reviewing every document for two patient identifiers. Electronically tag a document with a second identifier if it is missing on all forms. Electronically tag a document if pages are missing in a multiple-page document.