Queneshia Joy
Fresno,TX
Summary
Resilient professional in emergency management, known for completing tasks with high productivity and efficiency. Specialize in strategic planning, crisis communication, and risk assessment. Excel using critical thinking, leadership, and adaptability to navigate complex situations effectively.
Dedicated to providing communities with important resources to manage emergency needs. Successful in handling communication, training, and personnel management needs. Advanced skills.
Overview
5
5
years of professional experience
Work History
Disaster Recovery Responder
Tmaxx Legacy
Atlanta, GA
09.2022 - Current
- Deploy to disaster-affected areas to provide immediate assistance.
- Coordinate with local, state, tribal, and federal agencies to deliver resources and support.
- Manage disaster recovery centers and provide information and assistance to affected individuals.
- Oversee the distribution of financial aid and resources to disaster survivors.
- Work on community-based projects to reduce risks and mitigate the impact of future disasters.
- Maintain detailed records and reports on disaster response and recovery operations.
- Provide technical assistance in areas such as logistics, communications, and infrastructure restoration.
- Ensure the continuity of critical services and operations during emergencies.
- Build relationships with community leaders, organizations, and volunteers.
- Participate in outreach activities to raise awareness about the company's mission and services.
Dispatcher
Alpha & Omega Express
Atlanta, GA
12.2021 - 08.2023
- coordinate and manage the movement of trucks and drivers to ensure timely and efficient delivery of go.
- Create efficient delivery routes and schedules for drivers, considering factors such as traffic, weather conditions, and delivery deadlines.
- Assign drivers to routes, providing them with necessary information, and ensuring they adhere to schedules and regulations.
- Maintain constant communication with drivers to provide support, address issues, and relay important information or changes in plans.
- Handled emergencies and unexpected situations, such as vehicle breakdowns or delays, and finding quick and effective solutions.
- Keep detailed records of driver assignments, routes, delivery times, and any incidents or issues that arise during transit
- Ensured that all operations comply with federal and state regulations, including hours-of-service rules and safety standards.
- Interact with clients to provide updates on deliveries, address concerns, and ensure high levels of customer satisfaction.
Supervisor
Obsessive Cleaning Solutions
Atlanta, GA
10.2019 - 09.2021
- Was the overseeer over the cleaning staff. I ensured that all cleaning tasks were completed to a high standard.
- Did Hiring, training, managed the cleaning staff, scheduled shifts, and assigned tasks.
- Conducted regular inspections to ensure cleanliness standards were met, addressed any deficiencies, and provided feedback to the staff.
- Managed supplies and equipment, ensured that stock levels were maintained, and ordered new supplies as needed.
- Ensured all staff follow health and safety regulations, conducted safety training, and maintained a safe working environment
- Kept records of completed tasks, staff performance, and any incidents, and reported to higher management.
Education
High School Diploma -
Jackson Central Merry High School
Jackson05-2009
Skills
- Incident Management
- Emergency Response Coordination
- Disaster Recovery Planning
- Multitasking
Timeline
Disaster Recovery Responder
Tmaxx Legacy
09.2022 - Current
Dispatcher
Alpha & Omega Express
12.2021 - 08.2023
Supervisor
Obsessive Cleaning Solutions
10.2019 - 09.2021
High School Diploma -
Jackson Central Merry High School