Quenisha Posey
LAPLACE,LA
Summary
Detail-oriented and knowledgeable clinical medical assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Offering over five years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Medical Assistant
LCMC- East Jefferson General Hospital
03.2021 - Current
- Room patients, triage them by taking their vitals and/or EKGs and recording their chief complaint in EPIC system
- Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation.
- Collaborated with other healthcare professionals such as nurses and pharmacists to coordinate optimal care plans for patients.
- Reduced wait times for patients by effectively coordinating physician schedules and exam room availability.
- Comforted anxious patients of twenty or more before procedures and listened to concerns, offering support, and compassion.
- Strengthened team collaboration by actively participating in staff meetings, sharing insights on process improvements, and offering assistance to colleagues when needed.
- Managed prescription refills requests promptly resulting in better medication adherence among patients.
- Demonstrated expertise in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.
Clinical Medical Assistant/ PCA
Visiting Angels
01.2021 - 05.2023
- Attended to client's immediate needs and concerns by acknowledging and providing required attention
- Recognized and reported abnormalities or changes in patient’s health status to the case manager
- Monitored and assisted residents through individual service plans
- Determined specific needs and provided appropriate level of services for patient wellbeing.
- Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
Store Manager
Family Dollar
10.2012 - 09.2021
- Setting schedules, delegating tasks at hand, hiring, coaching, and training and developing new employees, ensuring customer satisfaction concentrating on store productivity and prosperity
- Assisted on MACRO team reset
- Assisted with cleaning up and getting struggling stores caught up with schematics
- Prepared for grand opening of new store location from beginning of project working hand in hand with project managers leading and assisting 15-20 temp workers.
- Inventory control, controlling shrink, and product protection
- Strive to exceed sales based off previous year.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Clinical Medical Assistant (Private Sitter)
Quenisha Posey's Sitting Services
10.2017 - 08.2020
- Prepared and administered medications to alleviate patient symptoms
- Comforted anxious patients before procedures and listened to concerns, offering support and compassion
- Supported patients across various hospitals with both physical and emotional needs
- Directed patients to exam rooms, fielded questions and prepared for physical examinations
- Called pharmacies to submit prescription refills
- Equipped patient with assistance required for basic care.
- Assisted disabled clients to support independence and well-being.
- Served as a liaison between clients, family members, and healthcare providers, facilitating clear communication regarding care decisions.
Clinical Medical Assistant Extern
Metairie Road Dermatology
03.2017 - 05.2017
- Updated and recorded patient medications and allergies in patient chart upon each visit
- Set up and cleaned examination rooms at start of day, between patients, and at end of day
- Prepared treatment rooms for patient examinations, keeping rooms neat and clean
- Preserved confidentiality of all patient information in line with HIPPA and internal guidelines
- Assisted physician during procedures for physician by passing instruments, helping patients feel comfortable and answering routine questions
- Utilized health system standards to clean and sterilize medical instruments.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Maintained strict compliance with HIPAA regulations, safeguarding sensitive patient information at all times.
Education
Bachelor's Degree - Healthcare Administration
Herzing University
New Orleans, LA12.2025
Technical Diploma - Clinical Medical Assisting
Blue Cliff College
Metairie, LA11.2017
High School Diploma - General Studies
Destrehan High School
Destrehan, LA05.2005
Skills
- Supervisory (10 years)
- Multitask and Prioritizing (10 years)
- Time management (10 years)
- Cleanliness and Organization (10 years)
- Administrative experience (5 years)
- Attention to detail (10 years)
- Open and Willingness to learn (10 years)
- Knowledge of basic medical procedures & terminology (5years) Cardiology (2 years)
- Vital Signs, HIPAA, Triage, Epic, EMR Systems, Patient Care ((5 years)
- HIPAA Compliance
Certification
- Clinical Medical Assistant Diploma
- BLS/CPR, 02/01/24, 02/01/26
Personal Information
Title: CLINCAL MEDICAL ASSISTANT
HEALTHCARE ADMINISTRATOR, BS
References
- Diedra Geralds, Cardiology Manager, East Jefferson General Hospital, (504)655-7401
- Breion Dixon, Former Co-Worker, East Jefferson General Hospital, (504)351-8162
- Sabrina Boyd, Former Supervisor & Peer, Family Dollar Stores, (504)229-8535
- Michelle Sharp, Former Supervisor & Peer, Family Dollar Stores, (504)342-1176
Timeline
Clinical Medical Assistant
LCMC- East Jefferson General Hospital
03.2021 - Current
Clinical Medical Assistant/ PCA
Visiting Angels
01.2021 - 05.2023
Clinical Medical Assistant (Private Sitter)
Quenisha Posey's Sitting Services
10.2017 - 08.2020
Clinical Medical Assistant Extern
Metairie Road Dermatology
03.2017 - 05.2017
Store Manager
Family Dollar
10.2012 - 09.2021
Bachelor's Degree - Healthcare Administration
Herzing University
Technical Diploma - Clinical Medical Assisting
Blue Cliff College
High School Diploma - General Studies
Destrehan High School
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