Quennie Singleton
Cantonment,FL
Summary
Practical Nursing graduate with comprehensive experience in dialysis care and patient coordination. Skilled in managing treatment protocols, operating medical equipment, and maintaining meticulous documentation. Committed to fostering collaboration within healthcare teams to ensure optimal patient care and satisfaction.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Dialysis LPN
Fresenius Medical Care
Pensacola, Florida
12.2025 - Current
- Assess dialysis access, and perform cannulation.
- Initiate and discontinue dialysis treatments according to prescribed treatment plan.
- Monitored patients before, during, and after dialysis to ensure safety and treatment efficacy.
- Prepare, set up, and operate dialysis machines.
- Document vital signs, treatment information, interventions, and patient responses.
- Recognized and reported changes in patients' condition to supervising RN to facilitate timely interventions.
- Administration of medications, including IV medication per MD orders, and FL nursing laws.
- Follow infection control and safety procedures.
- Coordinated care plans with healthcare professionals, enhancing comprehensive patient support. with Physician, dietician, social worker, and other members of health care team.
Patient Coordinator
Marquee Dental Partners (Comfort Dental Care and Orthodontics)
Pensacola, FL
01.2023 - 02.2024
- Coordinated with dental team to manage daily appointment calendar, optimizing patient flow and service delivery.
- Scheduled and confirmed patient appointments, reducing no-shows through accuracy checks.
- Addressed patient inquiries on treatments, insurance billing, and office policies, enhancing patient understanding and satisfaction.
- Communicated with financial department to verify insurance coverage prior to appointments.
- Collected co-pays and outstanding balances, ensuring accurate posting to the ledger for financial integrity.
- Maintained and updated patient records in dental software system.
- Called in prescriptions to designated pharmacies for patient convenience.
- Maintained cleanliness and organization of front office to create a welcoming environment.
Patient Intake Coordinator (Remote)
Fresenius Kidney Care
Pensacola, Florida
05.2022 - 09.2023
- Obtained financial and medical clearance to facilitate smooth admission processes.
- Coordinated patient placement requests in preferred clinics to optimize service delivery.
- Collected and communicated all intake data for admission requests per established procedures.
- Scheduled appointments with clinics and forwarded essential documents to receiving facilities promptly.
- Collaborated across multiple departments to ensure efficient patient placements throughout operational footprint.
- Served as primary liaison for case management, connecting referral sources, clinics, and discharge planners.
- Assisted teams in processing referrals and calls during peak periods to maintain workflow efficiency.
- Utilized phone tracking and admission program systems to document calls accurately.
Secretary/Receptionist
Fresenius Kidney Care
Pensacola, Florida
01.2021 - 05.2022
- Answered telephone calls and routed inquiries to appropriate personnel.
- Greeted visitors and patients, directing them to intended locations or personnel for efficient service.
- Distributed letters, emails, and other correspondence to relevant staff to ensure timely communication.
- Typed routine correspondence, form letters, and reports efficiently.
- Organized filing systems and databases to maintain accurate and accessible record-keeping.
- Completed forms and reports for various company offices and external vendors.
- Prepared purchase orders using designated software applications.
- Followed COVID protocols by screening for symptoms and checking temperatures.
Education
Practical Nursing -
Fortis Institute
Pensacola, FL01-2025
B.S - General Psychology
Adamson University
Philippines01-2002
Skills
- Dialysis machine operation
- Patient cannulation
- IV medication administration
- Vital signs monitoring
- Infection control protocols
- Dialysis treatment protocols
- Electronic medical records management
- Care coordination
- Accurate documentation
- Patient advocacy
- Team collaboration
Certification
Basic Life Support (BLS) American Heart Association 2026, License no. 5269353 November 2025- 2027
CORE COMPETENCIES & CLINICAL SKILLS
Bilingual Communication- Fluent in English and Tagalog, including written, verbal communication.
CLINICAL EXPERIENCES
- Dialysis LPN: Fresenius Medical Care
- Preceptorship: Olive Branch Rehab
- Pediatrics: HCA Florida West Hospital
- Medical Surgical I: HCA Florida West Hospital
- Maternity: HCA Florida West Hospital
- Medical Surgical II: Baptist Hospital
- Mental Health: Baptist Behavioral
- Geriatrics: Olive Branch Rehab
Timeline
Dialysis LPN
Fresenius Medical Care
12.2025 - Current
Patient Coordinator
Marquee Dental Partners (Comfort Dental Care and Orthodontics)
01.2023 - 02.2024
Patient Intake Coordinator (Remote)
Fresenius Kidney Care
05.2022 - 09.2023
Secretary/Receptionist
Fresenius Kidney Care
01.2021 - 05.2022
Practical Nursing -
Fortis Institute
B.S - General Psychology
Adamson University