Summary
Overview
Work History
Education
Skills
Certification
Honors And Awards
Professional Overview
Accomplishments
References
Timeline
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Quennisha Blanks

Durham,NC

Summary

Resourceful Training Coordinator recognized for high productivity and efficient task completion. Skilled in developing comprehensive training modules, implementing effective learning strategies, and managing operational change with agility. Excel in communication, leadership, and problem-solving, ensuring smooth training processes and workforce development.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Operations Training Coordinator (HR Support)

Wolfspeed
Durham, NC
10.2023 - Current
  • Conducted New Hire Orientation sessions to streamline onboarding processes and enhance employee integration.
  • Developed instructional materials, including lesson plans and visual aids tailored for training programs.
  • Facilitated cleanroom training for all new hires, ensuring compliance with safety standards.
  • Monitored effectiveness of training programs, implementing enhancement strategies based on feedback.
  • Led biweekly 'Train the Trainer' classes and on-the-job training sessions to improve trainer capabilities.
  • Created feedback surveys that identified key improvement areas, leading to reduced turnover rates.
  • Participated in external audits as primary representative of the training team, ensuring compliance.
  • Served as liaison between staff and management to address comprehensive training needs.

Records Assistant II

Durham County Sheriff's Office
Durham, NC
01.2023 - 10.2023
  • Managed confidential data in national databases for the FBI and SBI, such as warrants, citations, arrest records, etc
  • Fingerprinted members of the public for employment, background checks, concealed permits, and expungements.
  • Performed searches of the criminal justice database to obtain records for court proceedings.
  • Collaborated with team to process and approve/deny concealed gun permit applications.
  • Maintained and updated police records in accordance with departmental policies and procedures.
  • Created new case numbers when necessary and assigned cases to appropriate personnel.
  • Ensured that confidential information is handled properly according to applicable laws.

Enrollment / Records Specialist

West Cary Middle School
Cary, NC
03.2022 - 06.2023
  • Optimized enrollment process for students entering and exiting WCPSS school system.
  • Established a functional application system that improved turnaround efficiency.
  • Developed presentation template to enhance welcoming experience for new students and families.
  • Devised strategies to ensure accuracy of student records management databases.
  • Facilitated smooth transitions by serving as liaison for new students and families.
  • Oversaw tracking of IEP records and special education files for compliance.
  • Prepared comprehensive documents for all stages of registration and graduation processes.
  • Compiled detailed records of class schedules, grades, and transcripts.

Human Resources Assistant

Pettigrew Rehabilitation Center
Durham, NC
09.2020 - 03.2022

Executed screening of resumes and conducted phone interviews for administrative staff.

  • Facilitated employee orientation for new hires, ensuring smooth integration.
  • Supported HR projects, including employee satisfaction surveys and exit interviews.
  • Developed and implemented an incentive program to enhance staff motivation.
  • Coordinated communications with external partners, including insurance vendors and recruitment agencies.
  • Updated HRIS databases to reflect changes in employee positions, salaries, and personal details.
  • Managed documentation related to complaints and grievance procedures efficiently.
  • Responded to inquiries regarding HR policies and procedures from current and prospective employees.

Education

Bachelor of Science - Psychology

North Carolina Central University
Durham, NC
05.2023

Skills

  • Employee training
  • Curriculum development
  • Training program evaluation
  • Onboarding coordination
  • Data analysis
  • Regulatory compliance
  • Microsoft Office
  • Feedback analysis
  • Post-hire check-ins
  • Process improvement
  • Record keeping
  • HRIS management
  • Continuous improvement

Certification

  • NC Notary
  • Lean Fundamentals
  • Six Sigma Yellow Belt

Honors And Awards

  • First Generation Success Program Award
  • New Employee Excellence Award (Durham County Sheriff’s Office)
  • Outstanding Community Service Award.
  • Multiple semesters on chancellor’s and honor roll list.
  • Recipient of the Currie Wells Scholarship.
  • Recipient of the Elda B. Moore Scholarship

Professional Overview

Experienced in building positive relationships and providing specialized assistance to customers, employees, peers, and coworkers. Passionate about process improvement.

Accomplishments

● New Employee Excellence Award (Durham County Sheriff’s Office)

● Outstanding Community Service Award

References

References available upon request.

Timeline

Operations Training Coordinator (HR Support)

Wolfspeed
10.2023 - Current

Records Assistant II

Durham County Sheriff's Office
01.2023 - 10.2023

Enrollment / Records Specialist

West Cary Middle School
03.2022 - 06.2023

Human Resources Assistant

Pettigrew Rehabilitation Center
09.2020 - 03.2022

Bachelor of Science - Psychology

North Carolina Central University
Quennisha Blanks