Quentel Reed
Oakland,CA
Summary
Compassionate professional in personal care, known for high productivity and efficient task completion. Possess specialized skills in elderly support, disability care, and health monitoring. Excel using empathy, communication, and time management to enhance client well-being and comfort.
Overview
6
6
years of professional experience
Work History
Caregiver
IHSS In Home Support Services
San Francisco, California
10.2023 - Current
- Assisted clients with maintaining good personal hygiene.
- Assisted with meal planning to meet nutritional plans.
- Supported bathing, dressing and personal care needs.
- Built strong and trusting rapport with clients and loved ones.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
House Mover
Safe movers
Oakland, California
11.2018 - 09.2022
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Disassembled and reassembled furniture as required, keeping track of all components.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Inspected residences prior to packing up furniture and other items to ensure that all items were accounted for.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Reported any damaged or missing items immediately upon discovery.
- Communicated effectively with clients and team members to coordinate moving plans.
Customer Service Representative
Wingstop
Richmond, California
05.2019 - 02.2020
- Provided accurate information about products and services to customers.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Answered customer inquiries via phone, email, and chat.
- Monitored customer satisfaction levels through surveys and feedback forms.
Education
High School Diploma -
Dewey Academy
Oakland, California05-2020
Skills
- Documentation
- Compassionate client care
- Medication coordination
- Patient mobility assistance
Timeline
Caregiver
IHSS In Home Support Services
10.2023 - Current
Customer Service Representative
Wingstop
05.2019 - 02.2020
House Mover
Safe movers
11.2018 - 09.2022
High School Diploma -
Dewey Academy