Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Quentella Winborne

Quentella Winborne

Greensboro,NC

Summary

Strive for success to ensure the daily , weekly , and monthly goals are being met . Qualified to manage priorities and very dependable to guarantee success. Posses the skill of open mindedness and the ability of responsibility to meet team goals. Very passionate, hardworking , and versatile. Well-versed in processing accuracy and superior services. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales Associate

Belk
11.2023 - Current
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Engaged with customers to build rapport and loyalty.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

• Drive store sales and metrics through providing excellent customer service to each customer.

• Drive sales through the execution of customer facing merchandising standards throughout the store

Substitute Teacher

Guilford County Schools
08.2023 - Current
  • Provides instruction for students in core subject areas.
  • Attend professional meetings, educational conferences or teacher training workshops to improve professional competence.
  • Monitor student performance and provided feedback to inform instruction.
  • Develop strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Provide one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Collaborate with other educators to plan and review instruction.


Life Insurance Agent

Illinois Mutual
06.2022 - Current

• Consults with clients and prospective clients to assess insurance needs, budget, financial planning goals, and other relevant details.

• Provides rate quotes and coverage recommendations; assists with long-term planning.

• Assists with completion of application and other necessary paperwork; obtains underwriting approval.

  • Monitored competitor activity, remaining ahead of market trends and capitalizing on opportunities.
  • Analyzed customers' financial situations to recommend appropriate life insurance policies.
  • Analyzed feedback to identify areas for improvement and enhance customer experiences.
  • Marketed life insurance products to increase customer bases and revenue.
  • Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.

Notary Public

North Carolina
02.2022 - Current

• Acknowledge signatures.

• Administer oaths and affirmations.

• Verify or prove the veracity of signatures.

  • Complete timely renewals of notary commission and bond requirements, avoiding potential lapses in service availability.
  • Exemplify discretion when handling sensitive materials, earning respect from clients and colleagues alike.
  • Develop strong relationships with repeat clientele, establishing trust and reliability in the provision of notary services.
  • Meet with clients safe environments to witness signings.
  • Follow proper protocol when notarizing documents, verifying signatures and dates for compliance.
  • Educate clients on the importance of proper identification verification to ensure the validity of each transaction.
  • Maintain up-to-date knowledge of state laws and regulations, ensuring full compliance during every transaction.

Lyft Driver

Lyft
09.2021 - Current

• Offering safe, reliable, and friendly transportation services to passengers.

• Use personal vehicle to help community members navigate their city efficiently, whether it’s for daily commutes, errands, or exploring local attractions.

• Play an essential part in enhancing urban mobility, providing an alternative to traditional public transport or personal vehicle ownership.

• Possess strong interpersonal skills, a commitment to customer service, and a keen sense of navigation.

• Flexibility to set schedule, allowing them to balance work with personal commitments.

• Contributes to the local economy by offering a convenient transportation option but also fosters a sense of community by connecting people from diverse background.

Tax Preparer

Wise Tax Accounting & Beyond
12.2020 - Current

• Consults with clients to develop a basic understanding of their financial affairs and the scope of their tax liabilities.

  • Researched complex tax issues utilizing online resources and professional tax software.
  • Handled complex cases involving small business owners, self-employed individuals, and those with investments or rental properties, showcasing versatility in expertise within the field of taxation.

• Review various financial documents in order to prepare tax returns and provide tax services.

• Develop and execute tax strategies after researching potential deductions and liabilities.

• Collaborate with other team members to devise long-term tax plans and strategies.

• Interview clients when necessary to determine the best ways of addressing their needs.

• Prepare continuously for major tax deadlines throughout the year.

Teacher

Kindermission Academy School
01.2020 - 12.2022
  • Lead teacher for preschool age children
  • Help assist with daily activities to keep the preschool safe and great learning environment for the children

• Provide quality care to student age 6 weeks to 5 years old.

• Create a safe environment for yourself,students,and staff.

• Sanitize and keep classroom setting clean throughout the workday.

• Create lessons for the classroom setting in which you are placed

• Monitor and document all actions of the child for the parent in an school app named Brightwheel.

• Attend various of trainings to obtain certification in Behavior , classroom settings , to improve the teacher-student relationship

• Renew CPR/FIRST AID training yearly on or before expiration date

Valet Parking

PARK INC.
12.2021 - 01.2022
  • Valet parking for private and important business events

• Welcome guests by name upon their arrival and departure to provide excellent customer service

• Assist guests with moving luggage to a secure area and perform any other requested services

• Drive guest vehicles to the parking lot and retrieve them in an efficient and safe manner

• Follow existing valet processes to correctly document each vehicle’s parking

Account Executive

New Wave Executives
03.2019 - 09.2019
  • Management Training Program that allows individuals to build leadership teams through high quality sales/marketing
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.

• Develop and maintain strong presentation skills, strong communication skills, and an in-depth understanding of their company's products and services they can develop sales strategies to meet the company's goals.

• Work directly with clients to learn their goals and establish how the company can meet them.

• Find leads.

• Close sales.

• Support existing clients.

Direct Care Support Professional

Successful Transitions
06.2017 - 03.2018
  • Level III group home where staff monitors consumers in day to day activities

• Teacher, partner, resource, ambassador, advocate, encourage and provide.

• Interact with, initiate, and encourage youth clients in structured educational, social and recreational activities.

• Ensure that the youth clients participate in structured group activities as outlined on the Activities Calendar.

• Provide appropriate role modeling and direction to the youth clients in their daily routines.

• Cook breakfast , lunch , and dinner to ensure youth clients are eating their daily nutrient intake.

Salesperson

AVON
08.2015 - 12.2017
  • Avon is a leading global beauty company and one of the world's largest direct sellers
  • Everyday AVON brings beauty to the lives of women
  • At AVON, beauty means more than finding the right lipstick shade for a customer
  • It means providing an earnings opportunity so a woman can support herself and her family
  • Championing causes that matter to many women - eradicating breast cancer and ending domestic violence
  • The company that for 130 years has stood for beauty, innovation, and optimism, and all above for women
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Generated advertising brochure for vendor use.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Contributed to event marketing, sales and brand promotion.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.

Youth Mentor Volunteer

SHIELD Mentor Program
01.2016 - 08.2017
  • Provided positive role modeling for youngsters through dress and personal behavior.
  • Approached issues proactively to best meet current and future community needs.
  • Helped clients navigate social services system and access needed resources.
  • Coached mentees on conflict resolution techniques to improve interpersonal skills both within peer groups and family settings.

• Be a role model and make a meaningful difference in the lives of young people.

• Help guide and inspire youth to reach their full potential.

• Provide support, guidance, and encouragement, helping youth build essential life skills, develop their leadership abilities, and overcome challenges.

• Time and commitment to shape the future of youth and create a lasting impact.

Youth Mentor

We Do It 4 The Hood
08.2015 - 08.2016


  • Give youth tools that will allow them to cope with their issues, make good grades, achieve goals, and maintain a positive life

• Helps youth thrive through role modeling, encouragement, advocacy, and problem solving.

• Build strong relationships by having fun, talking, and pursuing mutual interests. Over time, mentored children become happier.

• Provide guidance, advice, feedback and support to the mentee.

• serve as a role model, teacher, counselor, advisor, sponsor, advocate and ally.

• Provide youth with all their tools to be able to become a better version of themselves

  • Fostered a culture of mutual support among mentees by encouraging peer mentorship and collaborative learning.

Production Worker

Ann's House Of Nuts
06.2015 - 08.2015

•Formulates imports and processes comprehensive array of the highest quality trail mixes, snack nuts, dried fruits, and other global distribution.

• Pack quality packages of trail mixes, snack nuts, dried fruits, and other global distribution.

• Summer job to earn pay before next college semester

Teen Court Coordinator

Bertie County Schools
08.2012 - 12.2013

• Coordinate a teen court event for at-risk youth

• Contact parents before court to find out the at home relationship between parent and student. In person or over the phone.

• Develop a series of questions to be asked to parent , student , and any other person involved in relation to the case.

• Resolve the case with an action plan that will serve as a lesson for the student.

Education

Bachelor of Science - Psychology

North Carolina Agriculture & Technical State University
Greensboro, NC
12.2018

Minor - Child Development And Family Studies

North Carolina A & T State University
Greensboro, NC
12.2018

Skills

Behavior Management

Curriculum Development

Special Education

Interpersonal skills

Tax Experience

Research

Classroom Management

Human Resources

Problem Solving

Active Listening

Adaptability

Creativity

Analytical thinking

Flexibility

Decisiveness

Open-mindedness

Data Analysis

Leadership

Teamwork

Bookkeeping

Payroll

Tutoring

Certification

  • Driver's License
  • CPR
  • Teaching Certification

Timeline

Sales Associate

Belk
11.2023 - Current

Substitute Teacher

Guilford County Schools
08.2023 - Current

Life Insurance Agent

Illinois Mutual
06.2022 - Current

Notary Public

North Carolina
02.2022 - Current

Valet Parking

PARK INC.
12.2021 - 01.2022

Lyft Driver

Lyft
09.2021 - Current

Tax Preparer

Wise Tax Accounting & Beyond
12.2020 - Current

Teacher

Kindermission Academy School
01.2020 - 12.2022

Account Executive

New Wave Executives
03.2019 - 09.2019

Direct Care Support Professional

Successful Transitions
06.2017 - 03.2018

Youth Mentor Volunteer

SHIELD Mentor Program
01.2016 - 08.2017

Salesperson

AVON
08.2015 - 12.2017

Youth Mentor

We Do It 4 The Hood
08.2015 - 08.2016

Production Worker

Ann's House Of Nuts
06.2015 - 08.2015

Teen Court Coordinator

Bertie County Schools
08.2012 - 12.2013

Bachelor of Science - Psychology

North Carolina Agriculture & Technical State University

Minor - Child Development And Family Studies

North Carolina A & T State University
Quentella Winborne