Quenterius Stephenson

• Maintained order at public events such as parades or demonstrations.
• Provided security for court proceedings, executions and high-profile meetings.
• Prepared detailed reports documenting incidents, arrests and investigations.
• Performed searches of buildings, vehicles and individuals when warranted by law.
• Attended training sessions to stay informed about new laws or policies.
• Verified alarm activations by conducting thorough building checks.
• Processed suspects at the station including booking, fingerprinting and photographing.
• Displayed professional conduct both on duty and off duty in public settings.

• Reported threats to public safety, including deficient streetlights, signs, and road surfaces, and removed disabled vehicles and obstructions from roadways.
• Run prisoner information through Washington Area Law Enforcement System (WATSON) to perform comprehensive background investigations on incoming inmates and arrestees; analyze data on stolen property, motor vehicles, and wanted persons.
• Influenced increase in neighborhood crime reports and community vigilance, resulting in decreased criminal activity in community and surrounding area.
• Conducted routine patrols of assigned areas to prevent, reduce, and detect criminal activity, and responded to emergency situations requiring law enforcement intervention; monitored and enforced traffic laws and ordinances, and issued warnings and citations for traffic violations.
• Investigated traffic accidents, complaints, and suspicious activity, and secured crime scenes, interrogated suspects and witnesses, and collected evidence to support allegations; provided expert testimony in court.
• Performed surveillance using a broad range of methodologies and technologies, including basic, static, mobile foot and vehicle, advanced surveillance, and personal security techniques.

Duties As Police Service Technician

• City traffic laws
  
• Police radio procedures
  
• Basic lifesaving skills such as CPR and physical training
  
• Traffic accident and non-moving violation investigation
  
• High-tech equipment and procedure certification
  
• Control and direct traffic
  
• Respond to crash scenes
  
• Issue citations for parking and crash violations
  
• Assist in the identification and recovery of stolen vehicles
  
• Report criminal behavior observed
  
• Complete necessary reports
  
• Testify in court
  
• Assist the public

• Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs
• Rotated stock items and ingredients to maintain efficiency and freshness
• Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment
• Kept all utensils, dishes and glasses clean and ready for customer use
• Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each day
• Prepared for busy periods by organizing ingredients and restocking supplies for expected loads
• Removed trash and dropped food items regularly to keep workspaces neat and clean
• Cross-trained in Food Prep and Cashier positions to support team and help meet all customer needs
• Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
• Helped customers update accounts, sign up for new services and take advantage of special offers
• Troubleshot and resolved issues with cash registers, card scanners and printers

• Coached and mentored employees by delivering training, guidance and performance monitoring
• Enhanced sales by implementing merchandising and promotional improvements
• Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels
• Planned and prepared workflow schedules, delegating tasks for the team
• Evaluated employee performance and developed improvement plans
• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
• Cultivated customer loyalty by training team members in industry-leading service standards
• Produced monthly sales and performance reports, supporting operational planning and strategic decision making
• Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies
• Completed inventory audits to identify losses and project future demands
• Reviewed sales reports to enhance sales performance and improve inventory management accuracy

• Maintained order at public events such as parades or demonstrations.
• Provided security for court proceedings, executions and high-profile meetings.
• Prepared detailed reports documenting incidents, arrests and investigations.
• Performed searches of buildings, vehicles and individuals when warranted by law.
• Displayed professional conduct both on duty and off duty in public settings.
• Processed suspects at the station including booking, fingerprinting and photographing.
• Verified alarm activations by conducting thorough building checks.

• Adhered to strict safety protocols while operating an armored truck.
• Ensured that all deliveries were made in accordance with company policies and procedures.
• Completed required paperwork accurately at each stop along the route.
• Provided excellent customer service when interacting with clients.

• Drove substantial sales within weekly revenue through suggestive selling and by promoting add-on purchases
• Used pos register system to ring up customer purchases, process payments and issue receipts and poa for phone activations,
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
• Recommended optimal merchandise based on customer needs and desires
• Educated customers on product and service offerings
• Demonstrated products to customers, discussed features and redirected objections to capture sales
• Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths
• Stayed up to date on store promotions, payment policies and security practices
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
• Stocked shelves and supplies and organized displays to focus customer attention on specific items

• Assisted with payment processing and investigating variances in cash amounts
• Updated gas prices projected for the week
• Helped customers update accounts, sign up for new services and take advantage of special offers
• Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs
• Reduced company risk and complied with regulations by properly verifying customer identification for alcohol or tobacco purchases
• Worked closely with front-end staff to assist customers

• Cleaned work areas, equipment and utensils
• Upheld food safety standards at all times
• Accepted payments and made change to process transactions
• Took customers' orders by recording requested menu items, substitutions and add-ons
• Restocked kitchen supplies by rotating food according to dates and time