Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Quentiana Billingsley

Lithonia,GA

Summary

Dedicated and safety-conscious entry- level driver seeking an opportunity to leverage my strong work ethic, Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.

Overview

10
10
years of professional experience
1
1
Certification

Work History

CDL A OTR Driver

Knight Transportation
Atlanta, GA
05.2024 - Current
  • Communicated with dispatchers regarding route changes or delays due to traffic or weather conditions.
  • Efficiently managed fuel stops along routes while monitoring fuel consumption levels.
  • Followed safety protocols when handling hazardous materials during transportations according to DOT guidelines.
  • Regularly performed vehicle maintenance tasks such as checking oil levels, tire pressure, brakes systems,.
  • Obtained signatures from customers upon successful completion of deliveries.

Warehouse Worker

Carter's Distribution Center
Braselton, GA
09.2022 - 10.2023
  • Processed returns of defective merchandise as required.
  • Followed established guidelines for picking orders accurately.
  • Used pallet jacks to move items to and from warehouse locations.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Filed requisitions for out of stock items and supplies.

Customer Service Representative

TeleTech
Duluth, GA
05.2020 - 08.2021
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Diagnosed system malfunctions and identified solutions to resolve technical issues.
  • Created detailed reports documenting repair procedures performed on each machine serviced.

Trucking Administrative

Amerifleet Transportation Inc./ Discover Staffing
Alpharetta, GA
07.2016 - 02.2017
  • Assigned routes and communicated instructions to drivers regarding pick-up and delivery times.
  • Coordinated with dispatchers to ensure timely deliveries of shipments.
  • Resolved customer complaints related to transportation services in a timely manner.
  • Ensured that all necessary paperwork was completed accurately and submitted on time.
  • Worked closely with management team to review current operations and identify areas needing improvement.

Parts Delivery Driver

Advance Auto Parts
Tucker, GA
12.2014 - 08.2015
  • Resolved customer complaints in a professional manner.
  • Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
  • Logged deliveries and pickups and quickly loaded and unloaded deliveries.
  • Obtained customer signature on receipt for pickup or delivery.
  • Pulled specific store parts from inventory and occasionally used dollies to load and unload heavy equipment from vehicles.

Education

Certified - CDL Class A Driver

Georgia Piedmont Technical College
Clarkston, GA
12-2023

High School Diploma -

Miller Grove High School
Lithonia, GA
05-2007

Skills

  • Customer- oriented
  • Heavy Lifting
  • Operate and maneuver 53' trailer
  • Defensive Driving
  • Hands-on operation of GPS & route navigation software

Certification

  • Hazmat Endorsement
  • Double and Triples Endorsement
  • Tanker Endorsement

Timeline

CDL A OTR Driver

Knight Transportation
05.2024 - Current

Warehouse Worker

Carter's Distribution Center
09.2022 - 10.2023

Customer Service Representative

TeleTech
05.2020 - 08.2021

Trucking Administrative

Amerifleet Transportation Inc./ Discover Staffing
07.2016 - 02.2017

Parts Delivery Driver

Advance Auto Parts
12.2014 - 08.2015

Certified - CDL Class A Driver

Georgia Piedmont Technical College

High School Diploma -

Miller Grove High School

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Quentiana Billingsley