Quentin Allison
Derby,Kansas
Summary
Accomplished Soldier with strong leadership abilities honed as a Signals Intelligence Analyst in The United States Army. Strong abilities in team leadership and project management backed by serving as the Primary Supply Manager of the S6 for 1 year, and Primary Trainer for 1 year. Known for commitment to achieving goals.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Corner Market
03.2022 - 03.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Signals Intelligence Analyst
United States Army
08.2017 - 03.2021
- Upheld code of conduct and maintained professionalism in stressful situations.
- Trained in conflict resolution among subordinates, equals and superiors.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Supervised more than $1,000,000 in high-value equipment, maintaining zero loss record 2 years.
- Trained and mentored multiple subordinates, assessing individual readiness to accomplish missions assigned our team.
- Worked in IT related Customer Service field for 2 years.
Education
High School Diploma -
Derby High School
920 Rock Rd, Derby, KS 6703705.2015
Skills
- Assessing risks
- Managing classified information
- Maintaining equipment
- Problem-Solving
- Interpersonal Communication
- Dependable and Responsible
- Organization and Time Management
- Microsoft Excel, Word, Powerpoint Software Proficiency
- Safety guidelines
- Identifying hazards
- Preventing incidents
- Briefing leadership
Timeline
Customer Service Representative
Corner Market
03.2022 - 03.2024
Signals Intelligence Analyst
United States Army
08.2017 - 03.2021
High School Diploma -
Derby High School
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