Hi, I’m
Quentin Bald Eagle
Los Angeles,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
years of professional experience
Work History
Walmart
Sales Associate
10.2014 - Current
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
The Monument
Bartender
10.2021 - 06.2023
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Upheld strict regulations for safe alcohol service and food safety.
Courtesy SubaruRapid City, SD
Tire and Lube Technician
06.2014 - 10.2014
Job overview
- Changed Oil, lubricated all fittings, bolts, plugs
- Did a 21 point inspection on vehicle and reported any noticeable issues to management for customer service/safety
- Changed/rotated or balanced all tires/tire repair
- Disposed of all liquids in proper manner so they may be disposed of per state and federal regulations
Education
Central High SchoolRapid City, SD
Skills
- Team Goals
- Stockroom Rotation
- Sales Goal Attainment
- POS System Operations
- Inventory Tracking
- Brand Presentation
- Suggestive Selling
- Meeting Deadlines
- Product Promotion
- Cash Register Operation
- Retail Effectiveness
- Visual Merchandising
- Stocking and Replenishing
- Listening Skills
Timeline
Bartender
The Monument
10.2021 - 06.2023
Sales Associate
Walmart
10.2014 - Current
Tire and Lube Technician
Courtesy Subaru
06.2014 - 10.2014
Central High School
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