Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Quentin Bishop

Stephenson,VA

Summary

Dependable Asset Protection Specialist with three years of experience. Extensively knowledgeable about security and investigations in a warehouse setting. Dedicated to creating accountable community workspace to decrease shrink, increase profits, protect employees, and comprehensively streamline asset protection systems. I am seeking a position that will challenge me and allow me to continue growing in the investigation/law enforcement field.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Asset Protection Supervisor

Macy's
11.2022 - Current
  • Improved staff performance in handling asset protection matters through regular training sessions and workshops.
  • Collaborated with cross-functional teams to develop and implement loss prevention policies and procedures.
  • Reduced inventory shrinkage by conducting thorough audits, identifying discrepancies, and recommending corrective actions.

Asset Protection Officer

Macys Logistics
09.2021 - Current
  • Wrote reports for internal and external crime, burglary or theft.
  • Kept patrons and employees safe and from criminal activity.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

Lead Sales Associate

Dollar General
07.2020 - 09.2021
  • Balanced traditional and innovative sales tactics to complete sales and trained employees on current sales protocols.
  • Led sales team to exceed quarterly sales goals.
  • Monitored sales team performance and provided constructive feedback.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Monitored customers for signs of security concerns and escalated issues to management.

Junk Removal Technician

The Junk Monster
05.2015 - 01.2020
  • Executed tasks within time and budget constraints.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Positively engaged with customers and maintained professional appearance at all times as company representative.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.

Infantryman (11B)

United States Army
12.2013 - 05.2015
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Performed as fire team member during situational training exercises and all infantry dismounted battle drills.
  • Trained in use of tear gas, passive ordnance and explosives.
  • Responded to emergencies with speed, efficiency and knowledgeable assistance.

Education

Bachelor of Science - Legal Studies

Purdue University Global
West Lafayette, IN
05-2013

Skills

  • POS system knowledge
  • Conflict Resolution
  • Fraud Detection
  • Incident Reporting
  • Investigation Techniques
  • Security Systems Management
  • Stress management
  • Till Counting
  • Employee training
  • Interpersonal Skills
  • Access Control

Certification

MasonryTraining certificate - 2013

Timeline

Asset Protection Supervisor

Macy's
11.2022 - Current

Asset Protection Officer

Macys Logistics
09.2021 - Current

Lead Sales Associate

Dollar General
07.2020 - 09.2021

Junk Removal Technician

The Junk Monster
05.2015 - 01.2020

Infantryman (11B)

United States Army
12.2013 - 05.2015

Bachelor of Science - Legal Studies

Purdue University Global

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Quentin Bishop