Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quentin Carter

Lexington,KY

Summary

Resourceful Manager with 4 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and operations. Leads procurement of resources including merchandise and supplies. Monitors operations by adhering to schedule and budget, managing team, identifying problems and providing targeted solutions. Knowledgeable in budget and financial management.

Overview

5
5
years of professional experience

Work History

Market Manager

Sherwin-Williams
Lexington, KY
04.2022 - Current
  • Adhered to budget requirements with excellent planning and consistent expense monitoring.
  • Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
  • Fostered relationships with vendors to promote positive working relationships.
  • Networked in market to build partnerships and connections with prospects.
  • Coached sales team members in effective selling strategies and closing techniques.
  • Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
  • Made strategic and successful decisions by documenting and tracking sales activities with reports.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Branch Operations Manager

Sherwin-Williams
Lexington, KY
08.2020 - 04.2022
  • Worked closely with branch manager to strategize on ways to penetrate market
  • Monitor customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
  • Trained employees on proper procedures and strategies to improve productivity.
  • Maintained scheduling for main branch to keep shifts appropriately staffed.
  • Increased client and supplier satisfaction by solving complex issues with efficient resolutions.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Assessed employee performance and developed improvement plans.

Assistant Store Manager

Sherwin-Williams
Lexington, KY
06.2018 - 08.2020
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Education

MBA - Business Administration and Management

Eastern Kentucky University
Shreveport, LA
12.2021

BBA - Marketing

Eastern Kentucky University
Richmond, KY
08.2016

Associate of Arts - General Studies

Bluegrass Community And Technical College
Lexington, KY
05.2016

Skills

  • Team Building
  • Microsoft Office
  • Inventory Management
  • Workforce Training
  • Purchasing and Procurement
  • Scheduling and Coordinating
  • Budgeting and Expenditures
  • Inventory Audits
  • Team Leadership
  • Interpersonal Communication
  • Multitasking and Organization

Timeline

Market Manager

Sherwin-Williams
04.2022 - Current

Branch Operations Manager

Sherwin-Williams
08.2020 - 04.2022

Assistant Store Manager

Sherwin-Williams
06.2018 - 08.2020

MBA - Business Administration and Management

Eastern Kentucky University

BBA - Marketing

Eastern Kentucky University

Associate of Arts - General Studies

Bluegrass Community And Technical College

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Quentin Carter