Quentin Clayton
Litchfield,IL
Summary
As a results-driven Business Analyst and Product Owner with 7+ years of experience, I bridge business needs and technical solutions to deliver measurable outcomes. Skilled in Agile project management, stakeholder collaboration, and digital transformation initiatives, I translate complex requirements into actionable insights, optimize processes, and drive adoption of enterprise applications such as Adobe AEM. My experience spans leading cross-functional teams, managing end-to-end project life-cycles, and enabling data-driven decision-making to improve operational efficiency, accelerate delivery, and enhance client satisfaction. Certified Scrum-Master and Adobe Experience Manager Business Practitioner, I excel at connecting strategy, technology, and execution to solve business challenges.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Product Analyst (Contract)
Centene
Remote
2026 - Current
- Authored and managed digital content within Adobe Experience Manager (AEM), supporting product initiatives for several teams simultaneously.
- Served as a cross-team resource, troubleshooting issues and guiding members through AEM workflows.
Business Analyst
Protiviti (formerly R2integrated)
01.2022 - 01.2025
- As a Business Analyst, I translate business objectives into data-driven insights, optimize processes, and support stakeholders with actionable analysis to improve operational efficiency and decision-making.
- Led stakeholder requirement workshops, delivering clear user stories and acceptance criteria that accelerated AEM/EDS project execution.
- Translated business needs into functional specifications, reducing rework and improving alignment across product, development, and QA teams.
- Facilitated Agile ceremonies, increasing team velocity, delivery predictability, and stakeholder transparency.
- Delivered Adobe AEM demos and end-user training, driving higher adoption and reducing post-launch support tickets.
- Supported UAT by validating requirements and resolving defects, enabling on-time releases and smooth go-lives.
- Simplified complex technical concepts for non-technical stakeholders, improving decision-making and cross-functional collaboration.
Project Manager
Drive Social Media
01.2021 - 01.2022
- As a Project Manager, I led cross-functional teams to deliver projects on time and within scope, managing schedules, risks, and stakeholder expectations to achieve business objectives.
- Led a small development team to deliver an internal marketing application adopted by the parent company.
- Translated marketing requirements into prioritized features, accelerating delivery and improving business–development alignment.
- Coordinated feature planning with developers, reducing bottlenecks and improving release turnaround times.
- Delivered application training, increasing user adoption and shortening onboarding cycles.
- Built a centralized knowledge base, enabling self-service support and reducing repeat user inquiries.
- Improved Agile workflows, increasing team efficiency, sprint predictability, and delivery consistency.
Business Analyst
Allscripts
01.2019 - 01.2021
- As a Business Analyst, I gather and document requirements, analyze data, and bridge business needs with technical solutions to deliver measurable results.
- Created mockups for system enhancements, improving development clarity and accelerating sprint delivery.
- Led cross-functional project teams, increasing collaboration and ensuring on-time project completion.
- Translated complex technical concepts for non-technical stakeholders, improving understanding and informed decision-making.
- Delivered training and presentations on analysis and process improvement, boosting team adoption and competency.
- Conducted project analysis and research, generating actionable insights that improved solution design and outcomes.
- Streamlined requirement documentation, reducing misunderstandings and improving alignment between business and development teams.
Junior IT Business Analyst
Extra Space Storage
01.2019 - 01.2019
- As a Junior IT Business Analyst, I assist in gathering and documenting requirements, analyzing data, and supporting IT solutions that improve business processes and efficiency.
- Facilitated Scrum meetings, improving requirement clarity, team coordination, and ensuring on-time project delivery.
- Managed and optimized the Jira board, streamlining workflows and increasing team productivity.
- Engaged internal stakeholders to clarify business needs, translating them into actionable requirements and project scopes.
- Assisted in documenting system requirements, reducing misunderstandings and supporting accurate solution development.
- Supported data analysis for IT projects, providing insights that improved decision-making and project outcomes.
- Coordinated with developers and testers, ensuring requirements were implemented correctly and releases met business expectations.
Business Analyst
Axis41, A Merkle Company
01.2018 - 01.2019
- As a Business Analyst, I bridge business needs and technical solutions by defining requirements, analyzing data, and ensuring successful project delivery and measurable outcomes.
- Created Jira tickets and Confluence pages for enterprise clients, improving documentation clarity and streamlining project communication.
- Collaborated with internal teams and clients, defining accurate requirements that enhanced QA efficiency and reduced development rework.
- Transitioned clients to Agile processes, increasing project adaptability, efficiency, and on-time delivery.
- Trained clients on Adobe AEM, improving digital content management and self-sufficiency.
- Facilitated cross-team collaboration, resolving requirement gaps and accelerating solution implementation.
- Analyzed project data and client feedback, generating actionable insights that improved process effectiveness and client satisfaction.
Education
Bachelor of Science - Business Technology Operations Management
Neumont University
Salt Lake City, UT08-2018
Skills
- Agile Project Management
- Process Analysis & Optimization
- Business Requirements Gathering
- Adobe Experience Manager (AEM)
- User Acceptance Testing (UAT) Support
- Stakeholder Collaboration & Communication
- Data Analysis & Reporting
- Jira & Confluence Management
- Training & Knowledge Transfer
- Technical Concept Simplification
- Cross-Functional Team Leadership
- Product Backlog & Feature Prioritization
Websites
Certification
- Certified ScrumMaster (CSM)
- Adobe Certified Professional - Adobe Experience Manager Business Practitioner
Timeline
Business Analyst
Protiviti (formerly R2integrated)
01.2022 - 01.2025
Project Manager
Drive Social Media
01.2021 - 01.2022
Business Analyst
Allscripts
01.2019 - 01.2021
Junior IT Business Analyst
Extra Space Storage
01.2019 - 01.2019
Business Analyst
Axis41, A Merkle Company
01.2018 - 01.2019
Product Analyst (Contract)
Centene
2026 - Current
Bachelor of Science - Business Technology Operations Management
Neumont University