Quentin Davis
Lovettsville,VA
Summary
I am very ambitious and I take my job very serious. Very much a people person with great customer service and communication skills. I am very well rounded with lots of knowledge throughout my life in various work fields. I pay attention to detail and when it's time to work, it's all business. Great tract record for attendance and recognized and commended for working with upper management to achieve organizational objectives.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Assistant Manager
Ace Hardware
Brunswick, MD
09.2023 - Current
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Assessed company operations for compliance with safety standards.
- Implemented new operational procedures, increasing efficiency.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Maintained positive working relationship with fellow staff and management.
- Trained new employees on company policies, job duties, and performance expectations.
- Open and close the store depending on shifts
- Forklift certified
- Cycle counts
- Sequencing
- Re screening
- Paint
- Negative reports
- Planograms and end caps
- Cashier
- ACENET
- Harwarestore.com
- Mi9
Manager
L.A.S Trucking and Construction
Christiansburg, Virginia
04.2004 - 01.2021
- Coordinating jobs and locations everyday for between 20-25 employees
- Jobsite overview
- Hiring and firing
- Maintenance schedules
- Conducting thorough searches for upcoming projects to get bidding prices together.
- CDL truck driver
- Heavy equipment operator
- Mechanic
- Snow removal
- Install Water lines and septic systems.
- Concrete work
- Interstate Maintenance
Owner/Operator Truck Driver
Q.A.D Trucking
Riner, Virginia
03.2013 - 05.2017
- Maintained accurate mileage logs and other required documentation.
- Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.
- Performed basic troubleshooting on mechanical components when necessary.
- Developed positive relationships with customers by providing excellent customer service.
- Operated commercial truck to transport goods and materials over long distances.
- Retained valid proof of insurance and registration in vehicles.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Managed records related to vehicle maintenance, inspections, repairs, registration and insurance coverage.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Provided customer service by responding to inquiries in person or via telephone and email.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Worked well with dispatchers to communicate route and schedule changes.
- Own advocate more job contracts
Store Associate
Walmart
Christiansburg, Virginia
- Prepared merchandise for purchase or rental.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Answered customer inquiries regarding product features, pricing, and availability.
- Ensured the cleanliness and tidiness of the store.
- Cleaned shelves, counters and tables to maintain organized store.
- Adhered to safety regulations when handling hazardous materials.
- Conducted price checks and updated pricing information as needed.
- Stocked shelves with merchandise and maintained inventory levels.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Followed loss prevention guidelines to deter theft.
- Greeted customers to determine wants or needs.
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
- Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
- Communicated with customers regarding status of service work and estimated timeframe for completion.
- Checked all fluid levels including engine oil, transmission fluid, coolant, power steering fluid, brake fluid and windshield washer solvent.
- Disposed of used oil filters properly in accordance with local regulations.
- Completed paperwork accurately documenting parts used and labor hours required for each job.
Cash and Cook
Hardee's
Blacksburg
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Checked completed orders for correct quantity and quality.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Requested supplies and equipment orders, explaining needs to managers.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
Education
High School Diploma -
Blacksburg High School
Blacksburg, VA05-2002
Skills
- Schedule development
- Employee development
- Business administration
- Staff development
- Team building
- Communication skills
- Mechanical inclined
- Wood working
- Electrical knowledge
- Plumbing knowledge
- Heavy equipment operator
- Concrete knowledge
- Good with any hand tools
- Mixing paint
- Agricultural experience
- Carpentry
- Project management
- Payroll processing
- Task delegation
- Goal oriented
- Inventory control
- Staff discipline
- Complex Problem-solving
- Customer service
- Coaching and mentoring
- Decision-making
- Attention to detail
- Policy enforcement
- Employee motivation
- [Software] experience
Certification
- CDL 2003
- CPR AND FIRST AID 2022
- FORKLIFT CERTIFIED 2024
References
References available upon request.
Timeline
Assistant Manager
Ace Hardware
09.2023 - Current
Owner/Operator Truck Driver
Q.A.D Trucking
03.2013 - 05.2017
Manager
L.A.S Trucking and Construction
04.2004 - 01.2021
Store Associate
Walmart
Cash and Cook
Hardee's
High School Diploma -
Blacksburg High School