Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking orders and operating cash registers. Offering exceptional communication and multitasking abilities.
Overview
2
2
years of professional experience
Work History
Team Member
Zip's Fish and Hamburgers
Richland
12.2024 - Current
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
Replenished beverages throughout shift ensuring availability at all times.
Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
Monitored kitchen equipment such as fryers and ovens to ensure proper functioning and safety compliance.
Assembled and served meals according to specific guest requirements.
Provided excellent customer service by greeting customers, taking orders, and answering questions.
Self-Checkout Lead
Fred Meyer
Kennewick
07.2023 - 11.2025
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Achieved cost-savings by developing functional solutions to problems.
Researched discrepancies between actual cash amounts and records of transactions for accuracy.
Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
Maintained accurate records of all transactions for compliance purposes.
Adhered strictly to all security procedures related to handling money at the teller window.
Collected payments and provided accurate change.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Resolved customer complaints professionally in accordance with company policy.
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Checked personal identifications during alcohol and tobacco sales.
Verified customer age requirement for alcohol or tobacco purchases.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Answered phone calls to assist customers with questions and orders.
Built and maintained productive relationships with employees.
Discounted purchases by scanning and redeeming coupons.
Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
River's Edge High School
Richland, WA
06-2022
Skills
Team collaboration
Cash handling
Customer service
Problem solving
Effective communication
Cleaning
Complaints resolution
Order processing
Affiliations
Keep up with health such as weightlifting and therapy