Quentin Joyner
Virginia Beach,VA
Overview
26
26
years of professional experience
Work History
Assistant Manager
Allied Temporary Services
Norfolk, VA
09.2020 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Enforced company policies and procedures to strengthen operational standards across departments.
Assistant Manager
Scholotzskys
Greenville, NC
09.2000 - 08.2024
- Supervised daily operations including scheduling shifts, assigning duties.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
Assistant Manager
Kristy Kreme
Greenville, NC
08.1998 - 09.2002
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
Education
Master of Arts - Cyber Operations And Warfare
Norfolk State University
Norfolk, VA05-2027
Associate of Science - Hospitality Administration And Management
East Carolina University
Greenville, NC05-2000
Skills
- Recruiting and Interviewing
- Product and Service Knowledge
- Task Delegation
- Employee Scheduling
Timeline
Assistant Manager
Allied Temporary Services
09.2020 - Current
Assistant Manager
Scholotzskys
09.2000 - 08.2024
Assistant Manager
Kristy Kreme
08.1998 - 09.2002
Master of Arts - Cyber Operations And Warfare
Norfolk State University
Associate of Science - Hospitality Administration And Management
East Carolina University
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