QUENTIN SANDROWSKI
Saint Louis,MO
Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 4 years of management performance.
Overview
11
11
years of professional experience
Work History
Area Manager
Square One Media
2023.09 - Current
- Oversaw the success of our IL, MO, KS, & TN markets
- Formulate fruitful business development strategies to ensure long-term success
- Represent the Brand in the Market and with Strategic Partners
- Optimize and oversee operations to ensure efficiency
- Lead a team of specialists towards effective collaboration and attainment of goals
- Undertake sound financial management to ensure location is profitable and stay within budget
- Ensure compliance with company’s policies and operational guidelines
- Deal with problems by providing creative and practical solutions
- Evaluate performance using key metrics and address issues to improve it
- Report to ownership group on progress and issues
- Assist ownership group in decisions for expansion or acquisition.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
- Transformed underperforming teams into productive, profitable teams.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Provided ongoing support to team members during times of organizational change or restructuring efforts.
- Managed and motivated employees to be productive and engaged in work.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Exceeded sales forecast figures by 20+% regularly through superior customer care.
- Analyzed market trends to inform decision-making processes regarding product offerings and pricing strategies.
- Established clear objectives for each project, setting expectations and assigning appropriate resources as needed.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Sr. Sales Manager
Exceed Marketing
2017.05 - 2023.09
- Conducted market research and competitor analysis to identify opportunities for growth and refinement of marketing strategies
- Collaborated with cross-functional teams, including graphic designers, content writers, and developers, to create compelling marketing materials and content
- Managed social media platforms and implemented effective social media marketing campaigns, resulting in increased follower engagement and brand visibility
- Monitored and analyzed key performance indicators (KPIs) to evaluate the effectiveness of marketing efforts and make data-driven recommendations for optimization
- Developed and maintained strong relationships with clients, providing exceptional customer service and ensuring client satisfaction
- Planned and executed successful promotional events and trade shows, coordinating logistics, managing vendor relationships, and driving attendee engagement
- Utilized marketing automation tools and CRM systems to streamline processes, automate workflows, and improve overall efficiency
- Stayed up-to-date with industry trends and emerging marketing technologies, implementing innovative strategies to stay ahead of the competition.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Investigated competitive landscape to anticipate negative business impacts.
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
- Delivered dynamic presentations at industry events to promote brand awareness and generate leads for the sales team.
Customer Experience Guide/ Sr. Sales Representative
DriveTime Car Sales
2022.09 - 2023.05
- Demonstrated exceptional customer service skills by building rapport and understanding customer needs, resulting in a consistent track record of exceeding sales targets
- Conducted thorough vehicle inspections, ensuring quality and reliability, and providing accurate information to customers
- Collaborated effectively with team members and management to streamline processes and enhance overall customer experience
- Developed and maintained a strong network of customers, generating repeat business and referrals through positive word-of-mouth
- Utilized in-depth knowledge of DriveTime's inventory and financing options to guide customers through the car-buying process and secure financing approvals
- Conducted comprehensive product presentations, highlighting the unique features and benefits of DriveTime's vehicles to facilitate informed purchase decisions
- Recognized for the Top Sales Representative in the district exceeding all performance metric goals.
- Provided personalized support to high-value clients, leading to increased satisfaction rates and repeat business.
- Collaborated with cross-functional teams to improve overall customer experience and product quality.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Increased sales and customer satisfaction through personalized servicing.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
CEO/ Director of Marketing/ Corporate Distributor
Elevate Marketing Inc.
2020.09 - 2023.05
- Assist in setup and distribution strategies of all promotional collateral
- Advised Account Managers and Campaign managers on new strategies for multiple clients & campaigns
- Demonstrated and practiced a high degree of financial acumen
- Trained and developed over 150 Sales Professionals
- Recruited and administered daily interview to fill positions in offices nation-wide in different markets
- Developed and maintained great working relationships with all clients
- Maintained and applied a broad understanding of financial management principles
- Drove sales & business through multiple channels in direct & indirect marketing strategies
- Generated over $100M in sales for clients in less than 2 years through a collaborative team effort
- Developed & trained new generation Corporate Leaders/Executives
- Responsible for presentations that highlighted company-wide change for all Executives & Partners
- Created weekly reports for all Marketing actions for accountability and transparency
- Oversaw all Project Managers continuously to ensure on-time results across the board
- Organized company conferences, trade shows, and major events
- Developed & implemented communication plans to support nationwide strategy & goals to increase awareness to target audiences
- Responsible for all SEM & SEO strategy for all social media and websites.
Sr. Sales Representative/ Corporate Recruiter/ Sr. Project Manager
Synaptic, Inc.
2020.09 - 2022.05
- Daily met with recruiters to assess needed talent and new developed recruitment strategies
- Generate new ideas and creative solutions to problems while meeting talent deliverables
- Lead a sales team to be the number one throughout all offices for over 6 months
- Responsible for recruiting qualified talent for multiple positions & projects across the company
- Provide a smooth and professional start-to-end candidate experience, including negotiating compensation packages and closing candidates
- Focus on collaborative team output and measured its success to make sure projects deadlines and goals were met along with company standards upon completion
- Managed multiple teams and projects across multiple states always to full completion under budget.
Financial Representative Intern
Northwestern Mutual
2017.02 - 2017.10
- Built book of business through cold calling, meetings, and networking
- Met with clients and prospects to discuss their goals in order to develop personalized financial plans
- Licensed Life & Health Insurance agent
- Focused on expanding my knowledge of products and services through continuing education and by attending financial advisor meetings.
Server/Host
TGI Fridays / Copper Fire / Longhorn Steakhouse
2013.01 - 2019.05
- Responsible for training newly hired servers on processes and procedures to ensure they can deliver a best-in-class experience for customers
- Consistently delivered high level of customer service
- Handled daily accountability of FOH Service expectations
- Advised upper management of our team performance & current new opportunities.
Education
SIUE: Managing Group Projects - Business Administration & Marketing
Southern Illinois University of Edwardsville
Edwardsville, IL05.2019
Bachelor of Science - Business Administration & Marketing
Southern Illinois University Edwardsville (SIUE)
Edwardsville, IL05.2019
Skills
- Great Written & Verbal communication skills
- Ability to inspire and motivate large teams
- Ability to manage multiple large scale projects at once
- Great Customer Service skills
- Possess ability to problem solve any challenge
- Very adaptable
- Microsoft Office Applications
- Adobe Suites Applications
- Applicant Stream
- SEO & SEM experience
- Multiple CRM Applications
- Cinema4D
- SmartBooks
- QuickBooks
- Google Workspace
- SONAR
- MarketingPro
- Service Titan
- Google Analytics
- SEMRush
- Performance evaluation metrics and principles
- Optimization of store operations and standards for success
- Working knowledge of ERP software
- Exceptional communication and interpersonal abilities
- Excellent organizational and leadership abilities
- Strong business acumen with a strategic orientation
- Excellent problem-solving abilities
- BSc/BA in business administration, retail management or similar field
- Operations Management
- Staff Training and Development
- Business development and planning
- Team Development
- Recruitment and hiring
- Relationship building and management
- Customer Relationship Management
- Operations
- Staff Training
- Sales expertise
- Employee Scheduling
- Business Development
- Territory Management
- Cross-Functional Collaboration
- Talent review
- Team Building Practices
- Leadership skills
- Team Leadership
Experiencekeywords
- Area Manager
- Project Manager
- Business Owner
Timeline
Area Manager
Square One Media
2023.09 - Current
Customer Experience Guide/ Sr. Sales Representative
DriveTime Car Sales
2022.09 - 2023.05
CEO/ Director of Marketing/ Corporate Distributor
Elevate Marketing Inc.
2020.09 - 2023.05
Sr. Sales Representative/ Corporate Recruiter/ Sr. Project Manager
Synaptic, Inc.
2020.09 - 2022.05
Sr. Sales Manager
Exceed Marketing
2017.05 - 2023.09
Financial Representative Intern
Northwestern Mutual
2017.02 - 2017.10
Server/Host
TGI Fridays / Copper Fire / Longhorn Steakhouse
2013.01 - 2019.05
SIUE: Managing Group Projects - Business Administration & Marketing
Southern Illinois University of Edwardsville
Bachelor of Science - Business Administration & Marketing
Southern Illinois University Edwardsville (SIUE)
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