Quentin E. Sterling
Killeen,Texas
Summary
Proven track record in developing programs, policies, and projects aligned with company objectives. Demonstrates expertise in managing and leading staff members, leveraging over 5 years of management experience. Skilled in community outreach, career and educational counseling services, program management, strategic initiatives, budgeting, and market research. Effective decision-making in a fast-paced environment. Excels in contract development, management, evaluation, monitoring, and training of contract providers or customers.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sr. Peer and Family Educator- Community Outreach Facilitator
KBR
12.2023 - Current
- Educated military community about brain tissue donation
- Implemented military leadership curriculum, staff development and mental wellness education
- Delivered insights and community communications analytics, and additional efforts that supports brain research through education and donation initiatives
- Contributed to the groundbreaking initiative tailored to service members and veterans to increase in the number of brain donations to the Uniformed Services University's (USU) Brain Tissue Repository to further their collaborative effort with University of California San Francisco to develop treatments for Chronic Traumatic Encephalopathy (CTE)
- Planned and coordinated outreach events, peer support programs, community-based support programs, and additional military events for service members, veterans and families
- Spearheaded a grassroots initiative that supports the identification, diagnosis, and treatment of Chronic Traumatic Encephalopathy (CTE) or relevant neuro-degenerative disease resulting from Traumatic Brain Injury (TBI)
- Formulated a multi-site manual for marketing strategies to support the Service Personnel Advancing Research in Chronic Traumatic Encephalopathy (SPARC) program objectives
- Facilitated leadership labs and command courses involving military leaderships on Fort Cavazos, Texas
- Built and maintained contact and referrals database for leads across Central Texas territory.
- Conducted training courses for 20+ military personnel to enhance understanding of leadership best practices and United States Army protocols.
Director of Education
Sylvan Learning
04.2021 - 12.2023
- Manage and supervised staff-curriculum implementation, staff development and monitored weekly statistical reports for received revenue, weekly earned revenue, expenditures, and additional budgeting aspects
- Manage and supervised a staff of more than 30 Educators and 4 Guest Service Representatives
- Served as Program Manager overseeing a $150,000 government grant, with 3 locations, 15+ contract employees and roughly 80 students
- Generated daily Key Performance Indicators Report (KPI) to measure received revenue, earned revenue and labor
- Collaborate with co-director to manage financial performances which increase to more $450,505 in Earned Revenue year-to-date and currently $420,155 in Received Revenue year-to-date
- Hired and oversaw staff and new hiring training related to all educational policies and procedures
- Contribute to center profitability by controlling labor budget through managing instructor staffing levels and employers' schedules
- Co-authored writing recommended goal-based programs and monitored educational growth for Sylvan clients
- Created a positive learning environment by modeling motivational behavior in the center for staff, students, and parents, during all phases of the instructional program.
- Oversaw development and implementation of quality educational programs.
- Prepared action plans to address concerns discovered through surveys, classroom observations and conversations with stakeholders.
- Observed teachers and students in classrooms to gather data and improve instruction.
- Managed budget of $45,000-$65,000 for Staff, materials and instruction of 35-75 students.
- Built rapport with young clients and families using tailored emails and newsletters.
- Recruited, trained and mentored faculty and staff in best practices for instruction.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
- Organized and allocated resources required to meet needs of 70+ students and 25+ instructors.
- Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum.
- Established and updated objectives and tools for overall program and each department to enhance operations.
Career Counselor
Inverness Technologies
01.2020 - 04.2021
- Provided guidance to transitioning soldiers who were demobilizing, separating, or retiring from active duty or Title-10 Status
- Prepared subordinates for employment, education, and additional post-service opportunities
- Conducted weekly presentations, data analysis and one-on-one counseling
- Competent in the decision making, oral communication, problem solving, reasoning, written communication
- Conducted pre-separation presentations, transition overview courses, MOS Crosswalk Courses and pre-separation counseling
- Provide quality transition services to soldiers which included: 2 and 4-year education plans, career aptitude assessments, and financial literacy courses
- Developed student Individualized Transition Plans (ITP) to plan and deliver instruction-based guidance on individual needs using the government-provided program of instruction/curriculum
- Conducted gap analysis and needs assessments for members productivity and leadership development and monitored for ongoing improvement
- Developed a strategic plan to include designing, implementing, and delivering comprehensive training programs.
- Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Led workshops for transitioning military personnel to provide information on job searching, application completion, and resume building.
- Developed and deepened connections with service members, influencing career, and life choices of each potential program participant.
Teacher
Killeen Independent School District
08.2013 - 01.2020
- Proficient leaders, strategic and collaborative planning, curriculum and training design, teaching and instruction for individuals and groups, and the measurement and assessment of educational data.
- Prepared for organize practices, one on one specialist training, pre-game procedures, and coordination of game day activities; create and implement off-season training program; create team challenges.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Logistical Specialist
United States Army
10.2009 - 02.2012
- Collaboratively supervised material flow, equipment storage, and order fulfillment
- Maintained accurate stock records and schedules
- Supervised material flow, storage, and order fulfillment
- Maintained accurate stock records and daily schedules
- Notable Duties, Responsibilities, and Accomplishments:
- Managed disposal of hazardous property for Department of Defense
- Performed procedures of repair parts, supplies, and equipment's utilizing the Army automated computer programs (SAMS-E, ULLS-G)
- Ensured proper storage, handling and distribution of ammunition, combat protection, and weapons
- Collaborated efforts in multiple “clean sweeps” in which provided vital Intel for Cavalry Scouts (19D)
- Maintained metrics, reports, processed documentation, customer service logs, and training records
- Assisted in manage Authorized Stock Listing (ASL) valued over $450 million
- Processed logistical retrograded material applications
- Awarded Iraq Campaign Medal with Two Campaign Star
- Army Commendation Medal for National Defense
- Service Medal for fight against Global War on Terrorism
- Operation Iraqi Freedom
- Tracked orders and notified customers of status or potential delays.
Teacher
North East Independent School District
07.2016 - 07.2018
- Developed individual student plans to support student’s post-secondary career decisions.
- Implemented an department wide college and career exploration amongst upperclassmen.
- Assisted AVID students with academic advisement and college and career counseling college Admissions Specialist.
- Conduct resume and cover letter reviews, job search strategy sessions, and mock interviews with students.
Education
Doctorate of Education - Educational Administration
Lamar University
Beaumont, TX05.2027
Master of Education - Educational Administration
Mary Hardin-Baylor University, Hardin-Baylor University
Belton, TX05.2016
Bachelor of Interdisciplinary Studies - Education
University of Mary Hardin-Baylor
Belton05.2014
Skills
- Curriculum Implementation/Development
- Group Instruction
- Time management
- Problem-Solving
- Professionalism
- Microsoft Office Suite
- Active Listening
- Presentation Development
- Strategic Planning/Organization Skills
- Program Oversight
- Interpersonal skills
- Faculty supervision
- Strong Communication Skills
- Policy analysis
Certification
- Certified Career Counselor-DOD, May 2022
- Teacher- History Grades 7-12, June 2014
- Teacher- Social Studies Composite Grades 7-12, 2016
- Teacher-A.V.I.D Career Education Grades 9-12, June 2015
- HIPPA & Privacy Act Training, May 2022
- Director of Education-Sylvan Learning Institution, January 2023
- Operations Security (OPSEC)-DOD, May 2022
- Career Guidance and Counseling, August 2021
References
Stuart Gimble, Peer Family Educator, KBR
Stuart.Gimble@us.kbr.com
(254) 577-2341
Marcus Venus, Assistant Principal, Killeen Independent School District
Marcus.Venus@Killeenisd.org
(254) 338-7479
Josh Saffron, Program Director, Sylvan Learning Center
Josh.saffron@sylvanlearning.com
(254) 231-6644
Timeline
Sr. Peer and Family Educator- Community Outreach Facilitator
KBR
12.2023 - Current
Director of Education
Sylvan Learning
04.2021 - 12.2023
Career Counselor
Inverness Technologies
01.2020 - 04.2021
Teacher
North East Independent School District
07.2016 - 07.2018
Teacher
Killeen Independent School District
08.2013 - 01.2020
Logistical Specialist
United States Army
10.2009 - 02.2012
Doctorate of Education - Educational Administration
Lamar University
Master of Education - Educational Administration
Mary Hardin-Baylor University, Hardin-Baylor University
Bachelor of Interdisciplinary Studies - Education
University of Mary Hardin-Baylor