Quentin swift
Colbert,GA
Summary
Dynamic and dedicated professional with a strong background in patient care and medical transportation at Presbyterian Village of Athens. Recognized for exceptional customer service and critical thinking skills, ensuring safe and efficient transport. Proven ability to collaborate effectively in team environments while maintaining HIPAA compliance and professionalism.
Experienced with patient transport, ensuring safety and comfort. Utilizes effective communication to coordinate with medical staff and patients. Knowledge of vehicle maintenance and adherence to safety protocols.
Diligent [Desired Position] with solid background in medical transportation. Proven ability to provide reliable and safe patient transport while maintaining compassionate and professional demeanor. Demonstrated strong communication and time management skills.
Overview
29
29
years of professional experience
Work History
Medical Transportation Driver
Presbyterian Vilage of Athens
10.2022 - Current
- Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
- Improved patient satisfaction by providing timely and efficient medical transportation services.
- Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
- Ensured proper functioning of on-board medical equipment, maintaining a secure and reliable environment for patients during transport.
- Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
- Maintained a clean and comfortable environment within the vehicle, ensuring optimal patient comfort throughout their journey.
- Reduced stress levels for patients during travel by engaging in friendly conversation and providing compassionate support when needed.
- Contributed to a positive team atmosphere by collaborating effectively with fellow drivers and support staff, promoting a unified approach towards achieving company goals.
- Exemplified professionalism in appearance and demeanor at all times while representing the company as a Medical Transportation Driver.
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
Medical Technician
Adapt Health Aerocare
06.2022 - 10.2023
- Streamlined communication between departments by serving as a liaison between clinical staff and engineering teams regarding medical equipment matters.
- Contributed to team success by sharing knowledge with colleagues, fostering a collaborative work environment that improved overall performance and results.
- Maintained detailed documentation of work orders, repairs, and equipment inventory to ensure accurate records.
- Supported new technology implementation initiatives at the facility, including installation, calibration, testing, validation, and training on new devices'' use.
- Increased patient satisfaction by promptly addressing medical equipment concerns and providing solutions to meet their needs.
- Improved patient care by maintaining and repairing medical equipment, ensuring optimal performance and safety.
- Enhanced customer service experience for patients visiting clinics by swiftly attending to complaints about malfunctioning diagnostic machines.
- Achieved efficient inventory management by maintaining a comprehensive database of medical equipment, including warranty details and service records.
- Provided valuable training to hospital staff on the correct usage and handling of medical equipment, reducing user-related errors.
- Inspected, tested and calibrated medical equipment before installing.
- Documented information regarding installations, repairs and inventory checks.
Service Porter
Athens Ford
03.2022 - 06.2022
- Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
- Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
- Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
- Performed cleaning and maintenance duties as directed.
- Communicated with coworkers and managers about completed duties.
- Fostered positive working relationships among colleagues through open communication, teamwork, and mutual respect towards one another''s roles within the organization.
- Facilitated smooth operations within the service department through effective communication with team members and supervisors.
- Ensured safety compliance by keeping service areas free of hazards and maintaining proper signage where required.
- Assisted in reducing vehicle maintenance times with timely delivery of parts and tools to technicians.
- Helped maintain a professional atmosphere within the dealership, adhering to dress codes, punctuality standards, and appropriate conduct guidelines at all times.
- Supported sales team efforts, ensuring all vehicles were prepared and ready for test drives or delivery.
- Contributed to positive customer experiences by providing shuttle transportation when necessary.
- Increased service efficiency by maintaining a clean, organized, and well-stocked workspace for technicians.
- Aided in boosting overall department productivity by performing minor repairs and routine maintenance tasks as needed.
- Streamlined inventory management by conducting regular audits of vehicles on the lot and updating records accordingly.
Driver
AutoZone
02.2022 - 05.2022
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
Service Porter
Duthler Honda
02.1996 - 04.2002
- Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
- Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
- Performed cleaning and maintenance duties as directed.
- Communicated with coworkers and managers about completed duties.
- Facilitated smooth operations within the service department through effective communication with team members and supervisors.
- Contributed to positive customer experiences by providing shuttle transportation when necessary.
Education
High School Diploma -
Port Huron High
Port Huron, MI05-2022
Skills
- Strong navigation skills
- Team player attitude
- Patient care
- Critical thinking
- HIPAA compliance
- Customer Service-oriented
Timeline
Medical Transportation Driver
Presbyterian Vilage of Athens
10.2022 - Current
Medical Technician
Adapt Health Aerocare
06.2022 - 10.2023
Service Porter
Athens Ford
03.2022 - 06.2022
Driver
AutoZone
02.2022 - 05.2022
Service Porter
Duthler Honda
02.1996 - 04.2002
High School Diploma -
Port Huron High
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