Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Quentin Zambeck

Hurst

Summary

Senior Living Executive Director with over 10 years of experience in operational management and team leadership in senior living and memory care. Proven track record in driving occupancy growth, optimizing budgets, and executing strategic marketing initiatives. Certified Dementia Practitioner and ALF Director, ensuring compliance with regulations while fostering positive relationships with residents and staff. Expertise in program management and strategic planning, contributing to stable and sustainable operations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Campus Executive Director

Morada Cedar Hill
01.2025 - Current
  • Oversee all community events and activities, promoting resident and family engagement to foster a positive experience.
  • Evaluate and manage resident suitability, ensuring a safe and supportive environment for each resident.
  • Lead staff hiring, training, evaluation, and discipline to maintain a highly skilled and cohesive team.
  • Direct day-to-day operations, collaborating with the Regional Director and Home Office on operational goals and updates.
  • Manage community finances, oversee budgets, prepare monthly variance reports, and ensure operational efficiency.
  • Develop and implement marketing plans to increase community occupancy; maintain compliance with all state and federal regulations.
  • Ensure 24-hour on-call availability to address urgent issues, protecting residents and property from harm or damage.

Executive Director

Isle at Watercrest Mansfield
Mansfield
03.2022 - 12.2024
  • Developed and enforced policies that aligned with organizational and community objectives, ensuring compliance with all state and federal guidelines.
  • Directed sales and marketing functions, driving census growth through strategic marketing and public relations.
  • Prepared annual operating budgets, authorized purchases, and maintained accountability for all financial transactions.
  • Conducted regular department meetings to ensure cross-functional coordination and adherence to operational standards.
  • Actively engaged in local marketing initiatives, resulting in a positive community reputation and sustained occupancy.

Executive Director

Riverside Memory Care
Fort Worth
03.2021 - 03.2022
  • Monitored daily and monthly budget performance, implementing strategies to maintain community profitability.
  • Ensured compliance with government regulations by updating community members on federal, state, and local changes.
  • Maintained a high standard of care and service quality, addressing deficiencies promptly and effectively.
  • (Community Sold)

Executive Director

Oak Ridge
Fort Worth
07.2019 - 03.2021
  • Increased and maintained community occupancy by over 20%, guiding the community through an ownership change.
  • Enforced infection control policies during the COVID-19 pandemic, creating a safe environment for residents.
  • Oversaw budget adherence, managing labor costs, accounts receivable/payable, and operational expenses effectively.
  • (Offered position with larger sister community)

Director of Sales and Marketing

Autumn Leaves
Fort Worth
07.2018 - 07.2019
  • Developed and executed sales strategies, enhancing occupancy and community visibility through targeted marketing initiatives.
  • Coordinated resident move-ins, working closely with department heads to ensure smooth transitions and positive experiences.
  • Conducted community outreach and networking events, establishing and maintaining relationships with key referral sources.
  • (Ownership filed for bankruptcy)

Sales and Marketing Manager

Brookdale Farmers Branch
Farmers Branch
05.2017 - 07.2018
  • Supported community occupancy goals by maintaining an active pipeline of referrals and leads.
  • Engaged in community events to increase awareness, representing the community in professional groups and public gatherings.
  • Assisted prospective residents and families throughout the decision-making process, from initial inquiry to move-in.
  • (Relocated)

Rehabilitation Case Manager / Sales

Freedom Center
Albion
07.2014 - 05.2017
  • Dual roles in case management and sales, handling day-to-day resident activities and overseeing the rehabilitation program.
  • Maintained relationships with referral sources to ensure consistent community occupancy.
  • (Relocated)

Education

Associate’s Degree - Health Services

Ultimate Medical Academy
01.2015

High School Diploma -

Summerfield High School
01.2010

Skills

  • Operational management and compliance
  • Budgeting and financial reporting
  • Staff recruitment and training
  • Leadership development
  • Community engagement and relations
  • Marketing strategy and occupancy
  • Regulatory compliance
  • Crisis management support
  • Strategic relationship building
  • Yardi proficiency
  • Microsoft Office suite
  • Financial reporting
  • Sales strategy
  • Marketing planning
  • Budget management
  • Staff training
  • Community outreach
  • Crisis management
  • Team building
  • Occupancy growth
  • Resident satisfaction

Certification

  • Certified Dementia Practitioner
  • ALF Director License

References

Available upon request

Timeline

Campus Executive Director

Morada Cedar Hill
01.2025 - Current

Executive Director

Isle at Watercrest Mansfield
03.2022 - 12.2024

Executive Director

Riverside Memory Care
03.2021 - 03.2022

Executive Director

Oak Ridge
07.2019 - 03.2021

Director of Sales and Marketing

Autumn Leaves
07.2018 - 07.2019

Sales and Marketing Manager

Brookdale Farmers Branch
05.2017 - 07.2018

Rehabilitation Case Manager / Sales

Freedom Center
07.2014 - 05.2017

Associate’s Degree - Health Services

Ultimate Medical Academy

High School Diploma -

Summerfield High School

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