Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quenton Duffie

Richmond Hill,GA

Summary

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

I rather be an asset than an liability everyday

Overview

5
5
years of professional experience

Work History

Shift Leader

Taco Bell
Savanna, GA
11.2023 - Current
  • Ensured kitchen staff followed health and safety regulations.
  • Monitored food preparation to ensure quality standards were met.
  • Trained new cooks on proper food handling techniques.
  • Provided direction to kitchen staff regarding food preparation, cooking times, portion sizes, and presentation of dishes.
  • Supervised all aspects of the kitchen operations including inventory control and ordering of supplies.
  • Resolved customer complaints in a timely manner.

Store Manager

Take 5 Oil Change
Savannah , Ga
06.2023 - Current
  • Created weekly work schedules for store personnel.
  • Ensured compliance with safety regulations and company policies.
  • Monitored inventory levels and placed orders to restock shelves.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Assessed operational efficiency of the store's departments.
  • Implemented efficient systems for tracking stock movement.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Established customer service standards and monitored staff compliance.
  • Developed relationships with suppliers to negotiate better prices.
  • Managed daily banking activities such as deposits and withdrawals.
  • Organized promotional events to increase product awareness.
  • Recruited, trained and supervised new employees.
  • Resolved customer complaints in a timely manner.
  • Maintained accurate records of employee performance reviews.
  • Developed strategies to maximize sales and profitability.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Updated and maintained store signage and displays.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Strengthened work flow productivity by hiring, managing and developing top talent.

Lead Transporter

Dan Vaden Automotive Group
Savannah , GA
11.2021 - 03.2022
  • Collaborated with vendors on special projects related to product development or improvement initiatives.
  • Maintained accurate records of all designs, processes and modifications made.
  • Read maps accurately in order to determine most efficient routes for delivering cars quickly and economically.
  • Maintained communication with dispatcher regarding route changes, delays, customer needs.
  • Utilized hand truck or dolly when necessary to move or position vehicles correctly on car transporter trailer.
  • Drove long distances in accordance with DOT regulations and company policies.
  • Ensured that all required documents were accurate and up-to-date prior to leaving yard for deliveries.
  • Completed daily paperwork accurately and submitted on time to supervisor.
  • Maintained cleanliness of both the cab and trailer of car transporter.
  • Inspected vehicle for damage prior to loading and reported any issues to supervisor.
  • Delivered vehicles safely and efficiently while adhering to delivery deadlines.
  • Worked with dispatch to update routes and inform customers of delays.
  • Supervised loading and unloading of products.
  • Completed daily logs and issued papers to customers.

Line Cook

Sonic
Savannah , Ga
06.2019 - 07.2021
  • Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Monitored product freshness and rotation dates to maintain quality assurance standards.

Line Operator

Srg Global
Covington, GA
06.2019 - 01.2020
  • Set up and operated production equipment in accordance with established guidelines.
  • Maintained a clean and safe work environment by following all safety protocols.
  • Monitored production line for any potential problems or malfunctions.
  • Adjusted machine settings to optimize product quality, speed, and output levels.
  • Repaired and maintained production machinery as needed to keep the lines running smoothly.
  • Loaded raw materials into machines according to instructions from supervisors.
  • Recorded daily production data accurately into company database systems.
  • Assisted coworkers in troubleshooting and resolving mechanical issues quickly.
  • Trained new employees on how to properly use machines, follow safety protocols.

Education

High School Diploma -

Windsor Forest High School
Savannah, GA
05-2019

Skills

  • Retail Inventory Management
  • Supply Ordering
  • Risk Management
  • Customer Service Management
  • Team Development
  • Employee Training
  • Operations Management
  • Shift Scheduling
  • Payroll Management
  • Customer Service
  • Documentation And Reporting
  • Employee Scheduling

Timeline

Shift Leader

Taco Bell
11.2023 - Current

Store Manager

Take 5 Oil Change
06.2023 - Current

Lead Transporter

Dan Vaden Automotive Group
11.2021 - 03.2022

Line Cook

Sonic
06.2019 - 07.2021

Line Operator

Srg Global
06.2019 - 01.2020

High School Diploma -

Windsor Forest High School

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Quenton Duffie