Hardworking individual with strong leadership, project management, and organization skills. Highly organized, proactive and punctual with a team oriented mentality.
Overview
17
17
years of professional experience
Work History
Patient Care Specialist Urology & Internal Med
Physician Biller Labor and Delivery Cedars Sinai
02.2021 - 10.2024
Efficiently checked in patients for appointments, verifying personal and insurance information to ensure accurate records and billing
Collaborated with healthcare professionals to coordinate treatment plans and facilitate effective communication between patients and medical staff
Demonstrated exceptional interpersonal skills, addressing patient inquiries, and concerns with empathy and professionalism.
Home Health Caregiver
01.2019 - 12.2020
Provided compassionate and personalized care for elderly client, assisting with daily living activities such as
grooming, bathing, and meal preparation, ensuring their comfort and well-being
Implemented specialized care plans for client with Dementia, employing effective communication techniques
and memory-stimulation activities to maintain cognitive function and promote a sense of familiarity.
Patient Care Coordinator
Huntington Health Physicians
06.2019 - 04.2020
Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and
maintaining high levels of communication
Worked with patients and families to develop future plans and discuss care actions
Evaluated effectiveness of current strategies with interdisciplinary team and utilized recommendations to make
permanent improvements to care standards.
Medical Assistant
UEI College Ontario
07.2014 - 04.2016
Took medical histories: The professional was responsible for gathering and recording detailed medical histories from
patients
This involved asking relevant questions about the patient's past and current health conditions, medications,
allergies, and any other pertinent information that could assist the medical team in providing appropriate care
Prepared patients for examinations: They played a crucial role in ensuring that patients were well-prepared and at
ease before undergoing medical examinations
This included explaining the procedures to the patients, addressing
their concerns, and making them comfortable during the process
Assisted the physician during examinations and collected and prepared laboratory specimens: The individual
provided essential support to the physicians during various medical examinations
They assisted in handling medical
instruments and equipment, as well as ensured a smooth and efficient examination process
Moreover, they were
responsible for accurately collecting and preparing laboratory specimens, such as blood or urine samples, adhering to
strict protocols to maintain the integrity of the samples for diagnostic purposes
This task required attention to detail and
adherence to safety and hygiene standards.
Medical Assistant Receptionist
Aaron Theresa Williams Chiropractic
01.2008 - 05.2011
Teamwork Administrative Supervision Insurance
Helped implement quality assurance and control programs that resulted in compliance with HIPAA and OSHA
regulations
Frequently double-checked patient histories and current information while scheduling follow-ups and other
appointments
Carried out front office duties utilizing data entry skills in framework of medical database Enhanced office
efficiency by handling 25+ callers per day.
Education
14 Certified Addictionologist: Addiction And Compulsive And Behavior Disorders -
American College of Addictionolgy & CompulsiveDisorders (ACACD)
Las Vegas, NV
01-2014
High School Diploma -
Etiwanda High School
Rancho Cucamonga, CA
05.2011
Skills
Venipuncture Computer skills Communication First
Aid/CPROrganization Clerical HIPAA
Injections Vitals OSHA Wound Cleaning Capillary
Cleaning EKG' S / ECG'S
Helped implement quality assurance and control
Programs that resulted in compliance with HIPAA and
OSHA
Regulations
Frequently double-checked patient histories and current
Information while scheduling follow-ups and other
Appointments
Carried out front office duties utilizing data entry skills in
Framework of medical database
Enhanced office efficiency by handling 25 callers per day
Timeline
Patient Care Specialist Urology & Internal Med
Physician Biller Labor and Delivery Cedars Sinai
02.2021 - 10.2024
Patient Care Coordinator
Huntington Health Physicians
06.2019 - 04.2020
Home Health Caregiver
01.2019 - 12.2020
Medical Assistant
UEI College Ontario
07.2014 - 04.2016
Medical Assistant Receptionist
Aaron Theresa Williams Chiropractic
01.2008 - 05.2011
14 Certified Addictionologist: Addiction And Compulsive And Behavior Disorders -
American College of Addictionolgy & CompulsiveDisorders (ACACD)
High School Diploma -
Etiwanda High School
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