Querstin Groth
Las Vegas,NV
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Professional Window Cleaner
Clear Windows LLC
Las Vegas, NV
04.2025 - Current
- Operated specialized window cleaning equipment to ensure optimal surface clarity and shine.
- Assessed safety protocols and implemented best practices for high-rise window cleaning tasks.
- Maintained tools and equipment, ensuring readiness for daily operations and minimizing downtime.
- Collaborated with team members to execute large-scale cleaning projects efficiently and effectively.
- Conducted routine inspections of windows to identify maintenance needs or potential hazards.
- Delivered exceptional customer service by addressing client inquiries and resolving concerns promptly.
- Adapted quickly to varying weather conditions while maintaining productivity standards during operations.
- Reduced streaks and residue on windows by utilizing appropriate cleaning techniques and industry-standard equipment.
- Expanded clientele by effectively promoting company''s services through word-of-mouth referrals, online marketing, and networking events.
- Collaborated with team members to complete large-scale projects in a timely manner while maintaining attention to detail.
- Increased client retention by consistently delivering high-quality workmanship and maintaining a professional demeanor.
- Contributed to a positive work environment within the team by sharing knowledge about best practices in window cleaning techniques.
- Improved overall appearance of buildings by removing dirt, grime, mold, mildew, bird droppings, and other debris from glass surfaces as part of the window cleaning process.
- Maintained a clean driving record while transporting equipment and crew members to job sites in company vehicles, reflecting responsibility and professionalism.
- Developed strong relationships with clients through open communication channels, addressing concerns promptly, and providing exceptional service quality.
- Performed detailing tasks using microfiber and toweling cloths to remove excess moisture from window sills.
Sales Associate
Big Lots
Las Vegas, NV
2024 - 2024
- Assisted customers in product selection and provided exceptional service to enhance overall shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Executed daily inventory checks, ensuring accurate stock levels and organized displays.
- Processed transactions efficiently and accurately using point-of-sale systems.
- Collaborated with team members to achieve sales targets and improve customer satisfaction ratings.
- Resolved customer inquiries and concerns promptly to maintain positive relationships.
- Monitored merchandise presentation and maintained cleanliness for optimal shopping environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Monitored customers for signs of security concerns and escalated issues to management.
Parking Attendant
LAZ Parking
Denver, CO
12.2022 - 05.2023
- Engaged with customers and resolved their queries.
- Coordinated efficient and secure vehicle flow within the parking area.
- Handled customer transactions and distributed parking passes.
- Ensured parking lot cleanliness consistently.
- Ensured adherence to parking regulations.
- Supervised parking facility to spot any irregular activities.
- Facilitated solutions for customer vehicle concerns and parking assistance.
- Directed customers to their destinations as required.
Window Cleaner
Rocky Mountain Squeegee Squad
Denver, CO
04.2021 - 04.2023
- Executed window cleaning tasks for both residential and commercial properties.
- Built and sustained customer rapport through superior service.
- Performed thorough window cleaning using power washing equipment for various surfaces.
- Used lifts and ladders to access windows positioned at greater heights.
- Maintained high standards of meticulousness in work processes.
- Ensured cleanliness and safety in construction areas.
Kennel Assistant Manager
Mountain parks adventure camp and pet lodge
Evergreen, CO
01.2020 - 01.2021
- Ensured efficient shelter management processes.
- Exhibited consistent compliance with directives.
- Executed thorough cleaning procedures to uphold safety protocols.
- Applied comprehensive understanding of pharmacological principles.
- Exhibited robust physical capabilities.
- Implemented secure methods for animal restraint.
- Showcased ability to adjust to changing circumstances.
- Developed structured and informative scientific documentation.
- Enhanced customer satisfaction through effective communication.
- Handled cash and payments accurately.
- Showcased proficiency in maintaining order.
Education
Green Valley High School
Henderson, NV2012
Skills
- Animal handling
- Dog Handling
- Driving
- Guest Services
- Animal Care
- Computer skills
- Boom lift
- Ladder climbing
- Sales
- Communication skills
- Front Desk
- Time management
- Warehouse experience
- Kennel Experience
- Customer service
- Cleaning
- Pressure washing
- Custodial experience
- Heavy lifting
Certification
- Driver's License
- February 2020 to 2024
Timeline
Professional Window Cleaner
Clear Windows LLC
04.2025 - Current
Parking Attendant
LAZ Parking
12.2022 - 05.2023
Window Cleaner
Rocky Mountain Squeegee Squad
04.2021 - 04.2023
Kennel Assistant Manager
Mountain parks adventure camp and pet lodge
01.2020 - 01.2021
Sales Associate
Big Lots
2024 - 2024
Green Valley High School