Quetzaly Luevano
De Pere
Summary
Dynamic and results-driven professional with experience at Chuck E Cheese, excelling in customer engagement and cash handling. I have proven my ability to enhance guest relations and optimize workflows, contributing to increased customer loyalty. I am skilled in training new staff and implementing upselling techniques, fostering a welcoming environment that encourages repeat business. Ive shown my punctual and honest skills with a solid background in hastened environments.
Overview
1
1
year of professional experience
Work History
Cashier
Chuck E Cheese
12.2024 - Current
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and system usage.
- Promoted loyalty programs and upsells, contributing to increased customer engagement.
- Monitored inventory levels at registers, facilitating timely restocking of merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Host
Gallagers Pizza
06.2024 - 10.2024
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation system, optimizing table turnover and guest flow.
- Assisted in training new hosts on service protocols and procedures.
- Collaborated with kitchen staff to accommodate special requests effectively.
- Maintained cleanliness and organization of front-of-house areas for optimal functionality.
Education
High School Diploma -
West De Pere
665 Grant StHigh School Diploma -
Notre Dame Academy
610 Maryhill Dr05-2027
Skills
- Customer engagement
- Cash handling
- Point of sale operation
- Inventory management
- Upselling techniques
- Training and onboarding
- Guest relations
- Cleanliness standards
- Patience and empathy
- Workflow optimization
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Chuck E Cheese
12.2024 - Current
Host
Gallagers Pizza
06.2024 - 10.2024
High School Diploma -
West De Pere
High School Diploma -
Notre Dame Academy