Queydi D. Rivera
Gaithersburg
Summary
Detail-oriented and highly organized Office Assistant with experience in managing office operations efficiently. Skilled in handling incoming mail, maintaining records, managing files, and performing various administrative tasks. Excellent communicator with a proven ability to multitask effectively in dynamic work environments. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), ensuring seamless execution of office tasks and data management. Proven track record of maintaining confidentiality and compliance with company policies while managing sensitive information and records. Capable of handling high volumes of data entry tasks with precision, contributing to efficient and accurate data management.
Overview
10
10
years of professional experience
Work History
Certified Nursing Assistant
Private Family Client
11.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
Cook/Food Prep
RUN VEGGIE
11.2023 - 05.2024
- Prepared and cooked a variety of vegan dishes in accordance with recipes and quality standards, ensuring consistency and excellence in taste and presentation.
- Managed food inventory and stock levels to minimize waste and ensure freshness of ingredients.
- Assisted in menu planning and development, contributing creative ideas for new dishes and specials to enhance the customer experience.
- Maintained a clean and organized kitchen environment, adhering to food safety and sanitation guidelines at all times.
- Collaborated with kitchen team members to streamline workflow and improve efficiency in food preparation and service.
- Provided excellent customer service by fulfilling special requests and dietary restrictions with professionalism and attention to detail.
- Prepared and cooked various dishes on the restaurant's menu, following recipes and portion guidelines.
- Ensured timely and efficient execution of orders to meet customer expectations and maintain high standards of service.
- Assisted in the setup and breakdown of the kitchen stations, including cleaning and sanitizing equipment and work areas.
- Communicated effectively with kitchen staff and management to coordinate tasks and resolve any issues or challenges that arose during service.
- Contributed to a positive work environment by supporting team members and fostering a culture of collaboration and respect.
Youth Leader
Ministerios Cristianos Oasis de Amor
06.2016 - Current
- Lead weekly youth group meetings, fostering a welcoming and inclusive environment for spiritual growth and fellowship.
- Organize and coordinate various youth events, including retreats, and events.
- Develop and deliver engaging Bible study lessons, encouraging active participation and deeper understanding of Scripture.
- Provide one-on-one mentorship to youth, addressing personal, spiritual, and academic challenges.
- Collaborate with church staff and volunteers to create and implement programs that support the overall mission of the church.
- Utilize social media and other communication tools to promote youth activities and maintain engagement with the youth community.
- Facilitate conflict resolution among youth, promoting healthy communication and relationships.
- Assisted in planning and executing youth group activities, ensuring alignment with the church’s mission and values.
- Supporting the lead pastors in developing and teaching Bible study sessions.
- Actively participated in youth events, providing supervision and guidance to ensure a safe and positive experience.
- Coordinated volunteer efforts, recruiting and training individuals to support various youth programs.
- Assisted in pastoral care duties, offering emotional and spiritual support to youth and their families.
- Helped manage social media accounts, creating content to engage and inform the youth community.
Senior Sales Director
MARY KAY COSMETICS
06.2015 - Current
- Led a team of 50 (fifty) sales professionals to exceed sales targets.
- Developed and executed strategic sales plans to penetrate new markets and expand existing customer base.
- Implemented innovative sales techniques and programs to increase customer engagement and drive sales growth.
- Conducted regular training sessions to coach and develop sales representatives, resulting in improved sales performance and customer satisfaction.
- Fostered strong relationships with key clients to ensure long-term business success. Developed and implemented sales strategies to increase revenue growth.
- Conducted regular performance evaluations and provided feedback to sales team members to enhance their skills and performance.
- Worked closely with cross-functional teams to develop and execute marketing campaigns and promotions to drive sales.
- Acted as a brand ambassador at industry events and trade shows to promote products and build brand awareness.
Secretary/receptionist
Custom cake design
01.2018 - 02.2020
- Greeted clients and visitors with a warm and welcoming demeanor, providing information and assistance as needed.
- Managed incoming calls, emails, and inquiries, directing them to appropriate staff members and ensuring prompt responses.
- Scheduled appointments and consultations, coordinating calendars and managing scheduling conflicts to optimize efficiency.
- Assisted in administrative tasks such as data entry, filing, and record-keeping, maintaining accuracy and confidentiality.
- Supported office operations by performing administrative tasks such as answering phones, filing documents, and organizing records.
- Assisted with inventory management, tracking supplies and materials, and coordinating orders to maintain adequate stock levels.
- Managed incoming and outgoing mail, packages, and deliveries, ensuring timely distribution and processing.
- Assisted in the preparation of presentations, reports, and correspondence, proofreading and formatting documents for accuracy and consistency.
- Maintained cleanliness and organization of the office space, including reception area, conference rooms, and workstations.
- Maintain accurate records and files, both physical and electronic, for easy retrieval and reference.
- Manage office supplies inventory and place orders as necessary to ensure continuous office operations.
- Assist in the preparation of reports, presentations, and correspondence.
- Perform data entry tasks with high accuracy and attention to detail.
- Coordinate and schedule meetings, appointments, and travel arrangements for staff.
- Provide exceptional customer service to clients and visitors, handling inquiries and directing them as needed.
Education
High School Diploma -
Gaithersburg, Maryland01.2011
Skills
- Bilingual (English & Spanish)
- Handling Incoming & Outgoing Mail
- Maintaining Records
- File Management
- Data Entry
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Scheduling and Calendar Management
- Customer Service
- Document Preparation
- Operating Office Equipment
- Time Management
- Detail-Oriented
- Document Drafting
- Light housekeeping
- Valid MD driver's license
- Preparing meals
- CNA certification
- Trustworthy companion
- Direct patient care
- CPR certification
Timeline
Certified Nursing Assistant
Private Family Client
11.2024 - Current
Cook/Food Prep
RUN VEGGIE
11.2023 - 05.2024
Secretary/receptionist
Custom cake design
01.2018 - 02.2020
Youth Leader
Ministerios Cristianos Oasis de Amor
06.2016 - Current
Senior Sales Director
MARY KAY COSMETICS
06.2015 - Current
High School Diploma -
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