Quiana Davis

• Oversaw a caseload of 10 to 30 foster children, ranging from infancy to 17 years, conducting scheduled and surprise home visits to ensure their safety and overall well-being.
• Collaborated with guardians, educational institutions, and community service providers to connect children with essential resources and support systems.
• Provided detailed case updates during court hearings, ensuring all documentation and reports were completed accurately, and submitted promptly. • Coordinated regular health and safety assessments, monitored the children’s welfare, and identified the need for additional interventions when necessary.
• Maintained comprehensive case records, ensuring all data was accurately entered into the electronic health system to comply with care management standards.

Served as the primary point of contact for veterans and visitors, providing clear and professional guidance in response to inquiries.

• Leveraged advanced software tools, including Microsoft Office Suite, to efficiently manage large datasets, ensuring smooth operations.

• Played a crucial role in administrative support, optimizing office functions through effective workflow management and troubleshooting.

• Provided exceptional customer service, ensuring all interactions were handled with professionalism and care, enhancing the client experience.

• Collaborated with cross-functional teams to ensure consistent service delivery and alignment with organizational objectives

Designed and implemented personalized case plans to stabilize patients from 15 to 21 years of age, ensuring alignment with short- and long-term goals.

• Delivered ongoing case management support, connecting clients to essential services such as healthcare, housing, and mental health resources.

Protected client confidentiality in strict adherence to HIPAA regulations while managing sensitive patient information.

• Conducted functional assessments to evaluate clients' needs, determining appropriate care referrals to enhance client outcomes.

• Conducted functional assessments to evaluate clients' needs, determining appropriate care referrals to enhance client outcomes.

• Coordinated closely with service providers to ensure integrated care and seamless service delivery across various support systems.

Effectively managed a caseload of 45+ children, ranging from newborns to 17 years of age, conducting regular assessments and home visits to monitor safety and welfare.

• Developed and executed case plans tailored to each family's needs, prioritizing reunification, child safety, and long-term stability.

• Collaborated extensively with community services, healthcare providers, and legal entities to ensure a comprehensive support system for families.

• Testified in court on child welfare cases, presenting well-documented recommendations for placements, guardianship, and services.

• Ensured compliance with all agency policies and state guidelines through accurate, thorough documentation, and timely case updates.