Quiana Ford
Washington,DC
Summary
High-energy restaurant professional with expertise in bartending, food handling, and customer service. Strong money management skills, knowledgeable in drink preparation, and dedicated to maintaining a clean and organized workspace. I am committed to maximizing customer satisfaction and brand loyalty through fast and knowledgeable service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Bartender
Charlene’s Bar & Grill
Washington, DC
06.2024 - Current
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
- Planned special events such as promotions, happy hours, and live music nights to increase sales revenue.
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Balanced daily registers and generated sales reports for management.
- Upsold customers from shelf to premium brands to help boost sales.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Bartender
City Cruises
Washington, DC
01.2023 - 03.2024
- Set up and break down bar equipment
- Provided guests with hospitable experiences using extensive knowledge of cocktails, mixers, and spirits
- Maintained a clean and safe work environment and managed inventory on a weekly basis
- Educated team members and guests about different spirits and cocktails.
Bartender
City Tap House
Washington, DC
07.2022 - 11.2022
- Checked guest identification and provided exemplary guest service
- Prepared multiple drinks and performed opening and closing duties
- Maintained safety and cleanliness behind the bar.
Barback/Bartender
Atlas Brewery
Washington, DC
04.2021 - 04.2022
- Prepped bar with necessary garnishes, mixers, and inventory
- Prepared and served alcoholic beverages while maintaining a clean work environment
- Managed inventory and educated self on alcoholic pairings and taste.
Lead Barista
Dolcezza
Washington, DC
04.2019 - 10.2020
- Restocked counter and guest areas, and educated customers on the beverage menu
- Managed inventory, ground and packed coffee per customer orders.
Lead Hostess
The Dabney
Washington, DC
05.2018 - 09.2018
- Scheduled reservations, greeted customers, and recommended specials
- Managed seating, monitored dining area, and assisted with event setups.
Education
TAM Certification & Learning With Diageo Academy
Strayer University
Washington, DC08-2024
Associate of Applied Science - Aviation
University of District of Columbia
Washington, DCSkills
- Health Codes Compliance
- Customer Service
- Food Safety
- Restaurant Experience
- Point of Sale (POS) Systems
- Microsoft Office
- Bartending
- Cash Handling
- Time Management
- Leadership
- Event Coordination
- Culinary Experience
- Inventory Control
- Menu Memorization
Certification
- Microsoft Word, 08/01/16, Present
- OSHA 10, 01/01/21, Present
- First Aid CPR AED, 02/01/21, 02/01/23
- TAM (Techniques of Alcohol Management) Certification
Timeline
Lead Bartender
Charlene’s Bar & Grill
06.2024 - Current
Bartender
City Cruises
01.2023 - 03.2024
Bartender
City Tap House
07.2022 - 11.2022
Barback/Bartender
Atlas Brewery
04.2021 - 04.2022
Lead Barista
Dolcezza
04.2019 - 10.2020
Lead Hostess
The Dabney
05.2018 - 09.2018
TAM Certification & Learning With Diageo Academy
Strayer University
Associate of Applied Science - Aviation
University of District of Columbia
Similar Profiles
Carolina RodriguesCarolina Rodrigues
Store assistant at Charlene’s Super Store & Cold StorageStore assistant at Charlene’s Super Store & Cold Storage
Nicola DamaNicola Dama
Bar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The WorldBar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The World
Laylá FrayLaylá Fray
General Manger at Bar Beach Tropical & Bar Beach GrillGeneral Manger at Bar Beach Tropical & Bar Beach Grill
Sabrina JacobsSabrina Jacobs
General Utility Worker at Aramark Food and BeverageGeneral Utility Worker at Aramark Food and Beverage
Blair LalorBlair Lalor
Administrative Assistant at Palm Beach Soccer AcademyAdministrative Assistant at Palm Beach Soccer Academy