Quiana Mckelvin
Tacoma,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Psychiatric Childcare Counselor 2/Duty Officer Supervisor
DSHS/DDA LBTCF
Burien, wa
06.2024 - Current
- Encouraged and modeled positive interactions and notified parents of behavioral issues.
- Provided individualized support for children with special needs, improving their social integration and overall wellbeing.
- Reduced behavioral issues by establishing clear rules and expectations in the childcare environment.
- Performed opening and closing duties to maximize building security.
- Maintained evening, weekend and holiday availability to meet business demands.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
Institutional Counselor 3
Olympic Heritage Behavior Health (OHBH)
Tukwila, WA
09.2023 - 05.2024
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
- Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
- Supported clients in development of healthy coping strategies, leading to improved life management skills.
Residential Case Aide
Behavioral Health
Olympia, WA
04.2022 - 12.2023
- Monitored progress towards service plan goals.
- Prepare and serve meals
- Assisting clients with their daily meds
- monitoring and providing support to Mother's and their babies when needed
- Housecleaning
- Charting
- Making sure I/we provide a safe, caring and friendly environment for all clients.
Institutional Counselor 3
DSHS Dept Of Social And Health Services
Western State Hospital
09.2019 - 09.2023
- Enforced rules and regulations to maintain order among patients.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised patients during ground privileges and staff escorted community outings.
- Conducted security checks of patients coming from outside the community.
- Searched building and grounds, living quarters, and work areas for contraband.
- Documented behavior and activities in logbooks.
- Provided assistance and guidance to patients regarding daily activities.
- Established positive working relationships and maintained boundaries with resident offenders.
Education
Associate of Science - Criminal Justice/ Social Health Services
Pierce Community College
Lakewood, WA06.2018
Skills
- Community Service Programs
- Recreational Activities
- Administrative Duties
- Health and Safety
- Providing Recreation
- Active Listening
- Coping Techniques
- Critical Thinking
- Interdisciplinary Teamwork
Timeline
Psychiatric Childcare Counselor 2/Duty Officer Supervisor
DSHS/DDA LBTCF
06.2024 - Current
Institutional Counselor 3
Olympic Heritage Behavior Health (OHBH)
09.2023 - 05.2024
Residential Case Aide
Behavioral Health
04.2022 - 12.2023
Institutional Counselor 3
DSHS Dept Of Social And Health Services
09.2019 - 09.2023
Associate of Science - Criminal Justice/ Social Health Services
Pierce Community College