Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Quiana Smith

Houston,TX

Summary

Driven Veteran, organized and dedicated Sr. Executive Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

13
13
years of professional experience

Work History

Administrative Assistant

CMC Developement And Construction
01.2024 - Current
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Sort and distributed office mail and recorded incoming shipments for corporate records.
  • Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restock supplies and placed purchase orders to maintain adequate stock levels.
  • Draft correspondence and other documents for CEO and department heads in company's voice.

Sr. Administrative Assistant

Houston Community College
05.2020 - 01.2024
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • .Maintained personal schedule, professional calendar, and individual appointments for Senior Vice Chancellor and staff members.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Inventory office supplies to prepare orders for purchase
  • Coordinate, and schedule travel for Sr. Vice Chancellor and staff
  • Prepare official reports, such as budget, payroll and enrollment reports
  • Categorized and processed sensitive documents with information of high confidentiality.
  • Prepared flawless emails and other documents upon direction of immediate supervisor.
  • Acquired proper equipment, refreshments and supplies for meetings.
  • Process signature items for legal contracts, employee waivers and confidential documents
  • Answer and screen phone calls, handling multiple communication avenues such as: Teams, Zoom, text, and emails.

Sr. Administrative Assistant

Texas Parks & Wildlife
10.2017 - 06.2018
  • Assisted with the administrative duties of managing daily operations, processing boat, and motor, hunting and fishing licensing
  • Provided daily assistance up to a hundred customer's request and research of a variety of issues over the phone, face-to-face, through the mail or email
  • Processed and distributed incoming and outgoing mail
  • Issued computerized registrations, and fee collections
  • Provided customer service, information, and assistance to park visitors and public
  • Responsible for office supplies and inventories as required.

Executive Office Assistant

City of Houston
01.2017 - 06.2017
  • Responsible for managing 614 City of Houston employees' personal records to keep in compliance with all human resources guidelines, such as: TDL/CDL, trainings, certifications and disciplinary guidelines
  • Assisted in completing business management and operation projects
  • Processed and tracked job postings for vacancies and recommendations for open positions for the division through NeoGov
  • Prepared and submitted expense reports for management personnel
  • Maintained calendar by scheduling meetings, appointments and travel arrangements
  • Organized a filing and tracking system for correspondence, reports, documents, complaints, departmental budgets, financial records.

Executive Assistant

Badgy-Simmons Law Office
03.2011 - 11.2016
  • Prepared and processed legal documents and papers, such as summonses, subpoenas, complaints, appeals, motions, and pretrial agreements
  • Mailed, faxed, or arranged for delivery of legal correspondence to clients
  • Light bookkeeping, A/R, A/P, shipping and receiving.

Education

Associate of Applied Science - Fashion Merchandising

Houston Community College
12.2018

Skills

  • Office Software Proficient Microsoft Suite: Word, Excel, PowerPoint
  • Excellent Verbal and Written Communication skills
  • Meticulous attention to detail
  • Effective problem solving
  • Videoconference preparation
  • Meeting planning
  • Tech-Savvy
  • Exceptional interpersonal skills

Timeline

Administrative Assistant

CMC Developement And Construction
01.2024 - Current

Sr. Administrative Assistant

Houston Community College
05.2020 - 01.2024

Sr. Administrative Assistant

Texas Parks & Wildlife
10.2017 - 06.2018

Executive Office Assistant

City of Houston
01.2017 - 06.2017

Executive Assistant

Badgy-Simmons Law Office
03.2011 - 11.2016

Associate of Applied Science - Fashion Merchandising

Houston Community College

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Quiana Smith