Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

QUIANA YOUNG

Jefferson City,MO

Summary

Positive, compassionate, and highly motivated individual with strong commitment to patient care. Well-versed in basic medical terminology and patient care techniques, with solid skills in communication and problem-solving. Dedicated to providing exceptional support and enhancing well-being of patients.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Patient Assistant Coordinator/ Vaccine Coordinator

Community Health Center of Central Missouri
02.2024 - Current

Assisting patients who need support with their medications, especially those who are underinsured or have limited insurance coverage, requires close collaboration with various pharmaceutical assistance programs. These initiatives, supported by pharmaceutical companies, nonprofit organizations, and government agencies, provide essential financial aid, allowing patients to access medications at little to no cost. This involves working alongside healthcare providers and pharmacists and engaging with insurance companies to facilitate patients' medication management. The process includes assisting with prior authorizations, keeping patients informed about their medication status, overseeing prescription refills, and distributing samples during consultations with pharmaceutical representatives.
Additionally, responsible for vaccine management, ensuring that vaccines are stored and handled according to established protocols. This responsibility includes developing a comprehensive plan for their safeguarding. In vaccine management, oversee the ordering process, inventory control, storage, and handling procedures. Meticulously record the temperatures of refrigerators and freezers twice daily and promptly address any anomalies that fall outside acceptable ranges. To optimize efficiency, implement a stock rotation system to ensure that vaccines with shorter expiration dates are used first. Furthermore, reconcile private vaccines and Vaccines for Children (VFC) with ShowMeVax.

Pharmacy Technician

Walgreens
05.2017 - Current
  • Worked alongside licensed pharmacists to provide excellent service in high-volume retail environments, ensuring smooth and effective daily pharmacy operations
  • Used the pharmacy's computer program to research patients' prescription information, prescriber data, prescription interpretation, potentially harmful drug interactions, resolve dosage conflicts, insurance billing, and other matters to ensure patient safety and wellness
  • Distribute pharmaceuticals to ensure proper inventory and packing of medications, prepare prescription labels, and fill prescriptions for pharmacist approval
  • Establish and maintain effective communication with the patients, pharmacist, and clinical/ administrative staff

Optical Lab Technician

Eyemart Express
09.2021 - 10.2023
  • Computer programs, optical equipment, and automated tools were utilized to make prescription eyeglasses
  • Managed optical equipment and ensured it was working properly
  • Collaborated with repair mechanics to ensure all optical equipment was maintained and repaired timeline
  • Enhanced team productivity by fostering a collaborative work environment through clear communication and mutual support
  • Assisted the ophthalmic technician and receptionist when needed to assist with customer service
  • Collaborated with team members to efficiently meet production goals

PRESCHOOL TEACHER

Courtyard Learning Center
03.2018 - 03.2020
  • Facilitated daily learning for 16 preschool-aged children using interactive activities, enhancing their learning environment
  • Served as a vital liaison between parents and the facility while collaborating with fellow preschool teachers to develop targeted learning plans for varied learning needs
  • Consistently updated and maintained knowledge of early childhood regulations, ensuring adherence to best practices and utilization of current educational resources
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom

Education

Associate of General Studies -

Moberly Area Community College
Columbia, MO
05.2021

Certificate - Phlebotomy Technician

Bell Brown Medical Institute
Columbia, MO
05.2021

High School Diploma -

Jefferson City High School
Jefferson City, MO
12.2016

Skills

  • Workflow Optimization
  • Drug Inventory Management
  • Medication Dispensing
  • Prescription Filling
  • Insurance Verification
  • Drug Inventory Control
  • Drug Safety
  • Supply Restocking
  • Confidentiality and HIPAA
  • Pharmacy Software Proficiency
  • Drug Utilization Review
  • Problem-Solving Skills
  • Pharmacy and Customer Records Management

Certification

  • Pharmacy Technician Certification (CPhT)
  • American Heart Association Healthcare Provider, CPR, 11/30/25

Timeline

Patient Assistant Coordinator/ Vaccine Coordinator

Community Health Center of Central Missouri
02.2024 - Current

Optical Lab Technician

Eyemart Express
09.2021 - 10.2023

PRESCHOOL TEACHER

Courtyard Learning Center
03.2018 - 03.2020

Pharmacy Technician

Walgreens
05.2017 - Current

Certificate - Phlebotomy Technician

Bell Brown Medical Institute

High School Diploma -

Jefferson City High School
  • Pharmacy Technician Certification (CPhT)
  • American Heart Association Healthcare Provider, CPR, 11/30/25

Associate of General Studies -

Moberly Area Community College
QUIANA YOUNG