Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Quiane Robertson

Katy,TX

Summary

Skilled Visual Merchandiser focused on maximizing brand success through effective use of knowledge of fashion, visual and merchandising abilities. Top-notch communicator with excellent time management, administrative and customer service skills.

Overview

11
11
years of professional experience

Work History

Floor Planning Specialists

Michaels
11.2022 - 04.2024
  • Design store-specific floor plans within JDA Floor Planning and AutoCad software that aligns with Michaels merchandising and brand standards.
  • Maintaining prototype plans and creating plans for new and remodel stores.
  • Execute quality control measures for merchandise floor plans ensuring accuracy of store assignments, alignment with strategic vision and corporate standards.
  • Validates planogram/store assignments to ensure accurate store/SKU combinations for inventory allocations.
  • Responsible for store support for merchandising plans acting with a strong sense of urgency to anticipate customer's needs.
  • Resolution driven finding long term solutions to challenging problems.
  • Engage in special store projects, new store concepts, expansions, and category resets.
  • Collaborating with Space Planning Analysts to ensure project deliverables are met in accordance with timelines, space optimization and category strategy plans.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Followed all company policies and procedures to deliver quality work.
  • Provides analytical analysis using Floor Planning and CKB exploring for opportunities to develop a customer centric approach to the merchandise floor plans.
  • Partners with IT to support systems that identifies merchandise location for warehouse receiving process, Ad Sign placement, customer mobile app, and other business processes that utilize floor plans.
  • Builds and maintains collaborative partnerships with Space Planning, Merchandising, Inventory and Visual Merchandising teams to gain credibility and earn trust of key business partners across the organization.
  • Partners cross-functionally to gain alignment on merchandise plans in accordance with strategic objectives.
  • Other duties as assigned.


Visual Merchandiser Lead

Nordstrom
09.2017 - 11.2022
  • Build and maintain knowledge of visual merchandising strategies and current trends.
  • Partner with department managers to uphold, teach and maintain all Nordstrom visual standards.
  • Support merchandising, signage and implementation of merchandising directives at the highest level, with the ability to customize as appropriate to the store.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Branch at other store locations to help install pop in shops for brand highlight's.
  • Support successful execution of in store lighting programs.
  • Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
  • Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store. (MOD 10/21 - 3/22)
  • Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Increased customer traffic through effective window displays that showcased new products and promotions.
  • Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.

Sales Associate/Visual

Nordstorm Rack
09.2016 - 09.2017
  • Merchandised kids and accessories departments as part of the store opening team.
  • Maintained overall apparel department as stated in smart guide.
  • Update and merchandise apparel department weekly.
  • Assist on sales floor with customers.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Department managers assistant when needed.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Deputy Clerk

Civil District Court
08.2013 - 09.2016
  • Add new material to file records or create new records as necessary.
  • Scan pleadings into database.
  • Perform general office duties such as typing, operating office machines, and sorting mail.
  • Track materials removed from files to ensure that borrowed files are returned.
  • Gather materials to be filed from departments or employees.
  • Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
  • And retrieve information from files in response to requests from authorized users.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
  • Retrieve documents stored in microfilm or microfiche.

Education

Associate - Fashion merchandising

Southern New Hampshire University
Hooksett, NH
03.2016

Certificate - Fashion merchandising

Ashworth College
Norcross, GA
07.2013

Skills

  • Mannequin Styling
  • Floor Merchandising
  • Presentation Skills
  • Planogram Implementation
  • Retail Sales
  • Assistant Manager Experience
  • AutoCAD
  • Cash register and POS
  • Customer Relations
  • Expert Problem Solving
  • Management collaboration
  • Teamwork and Collaboration
  • Self Motivation
  • Time Management
  • Attention to Detail
  • Multitasking Abilities
  • Organizational Skills

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Floor Planning Specialists

Michaels
11.2022 - 04.2024

Visual Merchandiser Lead

Nordstrom
09.2017 - 11.2022

Sales Associate/Visual

Nordstorm Rack
09.2016 - 09.2017

Deputy Clerk

Civil District Court
08.2013 - 09.2016

Associate - Fashion merchandising

Southern New Hampshire University

Certificate - Fashion merchandising

Ashworth College

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Quiane Robertson