Quianna Felder
Trussville,AL
Summary
Detail-oriented Chief Administrative Analyst skilled in handling diverse range of accounts payable functions with accuracy, efficiency and sound judgment. Adept at organizing and prioritizing requirements to maintain tight deadlines and strict financial controls. Accustomed to delivering superior performance in autonomous or team-focused environments.
Overview
27
27
years of professional experience
Work History
Chief Administrative Analyst
City Of Birmingham
09.2022 - Current
- Demonstrated operational knowledge of Microsoft Office programs such as Excel, PowerPoint and Outlook.
- Managed multiple projects simultaneously, ensuring timely completion and quality outcomes.
- Handled sensitive employee relations issues diplomatically, maintaining professionalism while resolving disputes fairly.
- Enhanced office productivity by optimizing workflows and managing daily schedules.
- Improved overall team efficiency by providing training on new software tools and office protocols.
- Boosted staff morale with regular performance feedback, fostering a positive work environment and increased job satisfaction.
- Supported departmental communication and training program development and implementation.
- Reviewed contracts, proposals, grants, and legal documents to ensure compliance with company policies and government regulations.
- Evaluated current processes to develop improvement plans.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Manage various projects related to accounts payable.
- Managed accurate and timely processing of over 1,00 invoices per month.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Streamlined invoice processing for improved efficiency and reduced processing time.
- Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
- Managed a team of accounting staff, providing guidance and support to ensure accurate financial reporting.
- Partnered with finance team to complete month-end accruals and account reconciliations.
- Managed vendor contracts effectively, reviewing terms periodically to ensure alignment with company objectives.
- Supported audit processes with well-organized documentation of accounts payable transactions, minimizing errors or discrepancies found during audits.
- Assisted in the preparation of annual budgets by analyzing historical spending patterns and forecasting future expenses accurately.
- Reached out to vendors and customers to verify information and follow up on client issues.
Principal Accountant
City Of Birmingham
09.2018 - 08.2022
- Safeguarded municipal assets through the establishment of robust internal controls designed to minimize risk exposure.
- Supported departmental growth initiatives by providing timely financial analysis that informed strategic decision-making processes.
- Ensured compliance with federal, state, and local regulations by staying current on legislative changes and updating accounting policies accordingly.
- Handled day-to-day accounting processes to drive financial accuracy.
- Gathered financial information, prepared documents, and closed books.
- Maintained up-to-date knowledge on GAAP accounting standards to manage financial recordkeeping.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Evaluated and improved financial records to make important business decisions.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Provided journal entries and performed accounting on accrual basis.
- Tracked funds and reconciled accounts.
- Trained new employees on accounting principles and company procedures.
SENIOR ACCOUNTANT
City of Birmingham
01.2016 - 09.2018
- Verify, allocate, post and reconcile transactions
- Review and recommend modifications to accounting systems and procedures
- Plan, assign and review staff’s work
- Support month-end and year-end close process
- Produce error-free accounting reports and present their results
- Monitor and analyze the travel budget for all of the City departments
- Prepare spreadsheets to track monthly and yearly expenditures
- Prepare special reports for the Mayor personnel
- Prepare journal entries and correct errors
- Audit accounts payable vouchers
- Exercises full responsibility for timely and accurate processing and payment of accounts payable; calculates, analyzes, and posts expenditures and adjusts accounts as necessary; examines and approves invoices for payment by matching with purchase order, verifying receipt of goods and services, correct pricing and taking of discounts and extensions
- Prepare computerized spreadsheets and reports
- Post and reconcile subsidiary databases
- Knowledge of governmental law and regulations related to fiscal affairs
- Prepare 1099’s for vendors
- Assisted in completion of year end close out
- Acts as department supervisor in his/her absence
- Prepares department correspondence and answers questions from the public.
ACCOUNTANT ASSISTANT II
01.2011 - 01.2016
- Process and post invoices for payment
- Prepares batch check runs and ACH transactions
- Balance batch summary reports for verification and approval
- Open and assign new vendor accounts
- Research and resolve payment problems
- Identify errors and discrepancies in accounts payable documentation
- Performs other duties as required to support Accounts Payable Department.
Cash Management Specialist
Sungard- Wealth Management
01.2007 - 01.2010
- Managed and tracked account activities
- Produced reports for senior management review
- Researched and reconciled aged cash items
- Prepared cash flow reports, and identified and evaluated variances
- Reviewed and managed improvements in cash management, ensuring financial obligations were met in accordance with SunGard’s policies and procedures
- Completed all cash management set-up documentation for new and existing department processes; prepared correspondence and proposals directed to and for cash management
- Navigated sophisticated banking systems on a daily basis
- Communicated with peers and staff to ensure compliance and resolutions to issues with accounts
- Identified issues and help provide viable processing solutions
- Performed the completion of the short and long term financial forecasting reports.
Remittance Specialist
Sungard- Wealth Management
01.2007 - 01.2010
- Ensured that remittances, refunds, reversals, and adjustments were completed timely and effectively
- Processed back-office pay-in transactions for Defined Benefits/Defined Contribution Plans
- Completed enrollment, allocation, and profile changes
- Conducted customer service follow-ups via email and phone to encourage retention and satisfaction
- Researched processing issues, disputes, errors, and process corrections
- Provided training for processing tasks and procedural changes
- Used the following systems: OmniPlus, EXP AG, Plan Office, Legacy, CISS, IIS, Microsoft Office and Excel on a regular basis.
Main Vault Senior Teller
Regions Financial Corporation
01.1998 - 01.2007
- Used various banking equipment and software such as SellStation, Hogan, EFT1, Currency counters, and various DOS based programs for Demand Deposits
- Implemented research using account management software and Intranet applications
- Processed large commercial transitions with the highest degree of security and confidentiality
- Prepared and sent transactions to deposit operations for posting to customer accounts, 1099 for tax purposes, and adjustments where warranted
- Examined and report discrepancies, counterfeits, and security issues with upper management and the Secret Service
- Respond to internal customer’s service and support needs
- Execute dual control systems and train new staff.
Branch Customer Service Representative
Regions Financial Corporation
01.1999 - 01.2000
- Prepared electronic and manual reports monthly including but not limited to Teller Branch Analysis, Commercial Analysis and Monetary Log, and Teller Overage and Shortage, Cash items & Teller Recap sheet, Wire Transfer, Loan Processing, and Customer Account statements/disputes
- Explained, promoted, and sold products and services
- Interviewed customers to obtain information and fit to the best financial products
- For example suggested selling of savings and checking accounts, IRA’s, CD’s, savings bonds, and securities
- Rented safe deposit boxes
- Answered customer questions and initiated investigations to correct errors
- Acted as a liaison between departmental units and external customers.
Universal Teller
Regions Financial Corporation
01.1998 - 01.1999
- Completed transactions according to established guidelines
- Identified sales referral opportunities and made appropriate referrals
- Participated in sales campaigns to meet branch goals
- Interacted with customers and resolved issues
- Performed basic teller functions such as processing deposits, withdrawals, and payments
- Followed established procedures and meets service quality goals
- Tested new hardware and documented the issues.
Education
Associate of Science - Computer Information Systems
Lawson State Junior College
Birmingham, ALBachelors Business Administration
Faulkner University
Montgomery, AL05.2013
Accounting
Colorado State University Global
Greenwood Village, COSkills
- Strategic Problem Solving
- Customer Service Oriented
- Prospect and Relationship Building
- Auditing and Compliance
- Researching & Reporting
- Account Management
- Accounting and Reconciliation
- Attention to Detail
- Time Management
- Multitasking
- Dependable and Responsible
- Flexible and Adaptable
- Multitasking Abilities
- Critical Thinking
- Problem Resolution
- Decision-Making
References
Available upon request
Timeline
Chief Administrative Analyst
City Of Birmingham
09.2022 - Current
Principal Accountant
City Of Birmingham
09.2018 - 08.2022
SENIOR ACCOUNTANT
City of Birmingham
01.2016 - 09.2018
ACCOUNTANT ASSISTANT II
01.2011 - 01.2016
Cash Management Specialist
Sungard- Wealth Management
01.2007 - 01.2010
Remittance Specialist
Sungard- Wealth Management
01.2007 - 01.2010
Branch Customer Service Representative
Regions Financial Corporation
01.1999 - 01.2000
Main Vault Senior Teller
Regions Financial Corporation
01.1998 - 01.2007
Universal Teller
Regions Financial Corporation
01.1998 - 01.1999
Associate of Science - Computer Information Systems
Lawson State Junior College
Bachelors Business Administration
Faulkner University
Accounting
Colorado State University Global
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