Quianna Johnson
Lower Peach Tree
Summary
Licensed Pharmacy Technician with experience in medication aid and actively preparing for Pharmacy Technician Certification. Strong customer service skills, attention to detail, and a dependable work ethic developed through business ownership and diverse roles. Skilled in medication preparation support, inventory management, and patient communication. Committed to delivering accurate, compassionate service and supporting efficient pharmacy operations.
Overview
9
9
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Owner & Operator
KeInk LLC
Lower Peach Tree
01.2019 - Current
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Manage all customer interactions and provide excellent service daily
- Oversee inventory management and order fulfillment with accuracy
- Develop organizational skills through multitasking business operations
- Maintain professionalism and accountability in a fast-paced environment
Loader/Truck Unloader
UPS
Thomasville
12.2021 - 08.2022
- Operated forklifts to load and unload shipments efficiently.
- Inspected cargo for damage before loading onto transport vehicles.
- Followed safety protocols during loading and unloading processes.
- Efficiently loaded and unloaded packages ensuring timely processing
- Maintained safety standards and quality control during handling
- Collaborated with team members to meet strict delivery deadlines
Customer Service Representative
Teleperformance
08.2020 - 08.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Library Assistant (Work Opportunity Program)
Coastal Alabama Community College
Thomasville
08.2019 - 11.2020
- Organized library materials for easy access and efficient browsing.
- Assisted patrons with locating resources and using library systems.
- Managed circulation desk activities, including check-outs and returns.
- Provided support to students and staff with research and information needs
- Maintained accurate records and ensured smooth daily operations
Payroll Assistant (Board of Education)
Thomasville Board of Education
Thomasville
01.2017 - 08.2019
- Process payroll for all employees within Thomasville Board of Education.
- Maintain accurate employee records in payroll software systems.
- Review and verify timesheets for payroll accuracy and compliance.
Education
Thomasville High School
Thomasville, ALSkills
- Medication preparation support
- Prescription processing
- Pharmacy inventory management
- Knowledge of pharmacy laws and regulations
- Customer service
- Communication skills
- Attention to detail
- Data entry and documentation
- Record keeping
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Multitasking
- Teamwork
- Time management
- Problem-solving
- Reliability
- Adaptability
Certification
- Pharmacy Technician License — Active, Alabama State Board of Pharmacy
- Pharmacy Technician Certification — Currently studying and preparing to take the exam
- Medication Aide Certificate
- Certified in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Affiliations
- Managing customer relationships and providing excellent service daily
- Overseeing inventory and supply chain for my business
- Coordinating projects and multitasking to meet deadlines
- Developing marketing and communication strategies
- Handling sales and problem-solving with clients
- Learning and applying new skills to grow the business
Timeline
Loader/Truck Unloader
UPS
12.2021 - 08.2022
Customer Service Representative
Teleperformance
08.2020 - 08.2021
Library Assistant (Work Opportunity Program)
Coastal Alabama Community College
08.2019 - 11.2020
Owner & Operator
KeInk LLC
01.2019 - Current
Payroll Assistant (Board of Education)
Thomasville Board of Education
01.2017 - 08.2019
Thomasville High School
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