Quianna Tiggle
Glen Burnie,MD
Summary
Professional with strong background in law enforcement and security operations. Demonstrates exceptional team collaboration and adaptability to changing needs, ensuring reliability in high-pressure situations. Skilled in conflict resolution, tactical planning, and maintaining order. Known for integrity, discipline, and results-driven approach in all tasks.
Overview
9
9
years of professional experience
Work History
Military Police Soldier
Army National Guard
08.2025 - Current
- Responded to incidents, assessed situations, and coordinated appropriate law enforcement support.
- Contributed to overall mission readiness by maintaining personal physical fitness standards and participating in ongoing professional development opportunities.
- Maintained order during special events by providing crowd control, traffic management, and incident response services when necessary.
- Enhanced security measures by conducting regular foot and vehicle patrols within assigned areas.
- Directed traffic during exercises, ceremonies, and emergency situations to maintain safe flow.
- Communicated with command teams and responding units using radio procedures and incident updates.
- Applied weapons safety, restraint techniques, and force protection standards during security operations.
- Operated and maintained armored vehicles.
- Supported mission success through effective collaboration with local law enforcement agencies during joint operations.
Patient Financial Counselor
Maryland Oncology Hematology
03.2018 - Current
- Educated patients on treatment costs, insurance benefits, and financial assistance options
- Verified coverage details, deductibles, and authorization requirements for oncology services
- Guided patients through charity care, Medicaid, and grant application processes
- Coordinated payment plans and collected patient balances in compliance with billing policies
- Interpreted explanation of benefits and resolved claim discrepancies with payers
- Collaborated with clinical and billing teams to prevent authorization and reimbursement delays
- Reviewed accounts for accuracy, missing documentation, and pending financial clearance needs
- Increased patient confidence in the billing process by providing clear explanations of insurance benefits and coverage limitations.
- Negotiated payment plans with patients, maintaining a high rate of successful payments.
- Provided compassionate assistance to financially challenged patients, identifying potential sources of funding or discounts when applicable.
- Assisted in the development of new policies and procedures to improve overall patient financial experience.
- Conducted thorough audits of patient accounts to identify discrepancies and prevent potential revenue loss.
- Contributed to departmental goals by consistently meeting or exceeding established performance metrics.
Education
Bachelor of Science - Business Marketing
Washington Adventist University
Takoma Park06-2021
High School Diploma -
National Christian Academy
Ft. Washington, MD05-2009
Skills
- Emergency response
- Conflict resolution
- Security management
- Safety protocols
- Stress management
- Effective communication
- Payment negotiations
- Financial counseling
- Debt management
- Customer service
- Teamwork and collaboration
- Attention to detail
Timeline
Military Police Soldier
Army National Guard
08.2025 - Current
Patient Financial Counselor
Maryland Oncology Hematology
03.2018 - Current
Bachelor of Science - Business Marketing
Washington Adventist University
High School Diploma -
National Christian Academy