Overview
Work History
Education
Skills
Timeline
Generic

Quianna Wyatt

Houston,TX

Overview

3
3
years of professional experience

Work History

Intake Coordinator

Lifestance
Houston, TX
02.2024 - Current
  • Maintained accurate records of client intakes in electronic database system.
  • Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
  • Offered crisis intervention techniques when needed.
  • Provided education about available services, benefits, rights, responsibilities, risks and benefits of treatment options.

Customer Care Representative

Southwest Airlines
Houston, TX
09.2021 - 12.2023
  • Answered customer inquiries over the phone and via email.
  • Assisted customers in navigating through website features and functions to locate desired information or products.
  • Provided accurate, valid, and complete information to customers.
  • Resolved customer complaints promptly and professionally.

Education

Bachelor of Science - Health Administration

University of Phoenix
Tempe, AZ
05-2028

High School Diploma -

Dewey Academy
Oakland, CA
06-2003

Skills

  • Multi-line phone operations
  • Multi-Line Phone Systems
  • Charting and clinical documentation
  • Confidentiality
  • Scheduling
  • Communication Skills
  • Workflow Optimization
  • Microsoft Office
  • Goal Setting

Timeline

Intake Coordinator

Lifestance
02.2024 - Current

Customer Care Representative

Southwest Airlines
09.2021 - 12.2023

Bachelor of Science - Health Administration

University of Phoenix

High School Diploma -

Dewey Academy

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Quianna Wyatt