Quida Gentry
Shingletown,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Certified Medical Assistant
Good Shepherd Medical Center
Hermiston, Oregon
02.2015 - 06.2020
- Sanitized, restocked and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Maintained detailed records of test results by entering data and patient information into computer.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Oriented and trained new staff on proper procedures and policies.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Monitored urinalysis test accuracy using quality controls.
Certified Medical Assistant
Tule River Indian Clinic
Porterville Ca, CA
03.2002 - 03.2011
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained pre- and post-treatment vital signs and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Tested and recorded blood glucose levels.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained all prescribed laboratory testing.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Ordered and prepared reagents and supplies.
- Compiled necessary documents for surgical billing packages.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Prepared and administered medications to alleviate patient symptoms.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Maintained detailed records of test results by entering data and patient information into computer.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Oriented and trained new staff on proper procedures and policies.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Monitored urinalysis test accuracy using quality controls.
Education
Porterville Adult School
GED/CMA09.2001
Skills
- Electronic Health Records
- Rapid Strep Testing
- Treatment Room Preparation
- Diagnostic Testing
- Patient Relations
- Operating EKG Equipment
- Updating Medical Records
- Answering Questions
- Medical Terminology
- Problem Anticipation and Resolution
- Blood and Tissue Collection
- Clinical and Operational Judgement
- Exam Room Preparation
- Social Perceptiveness
- Medical Histories and Vital Statistics
- Coordinating Drug Refills
- Pulse Oximetry
- Completing Insurance Forms
- Medical Supply Monitoring
- HIPAA Compliance
- Cleaning and Organizing
- Wound Care
- Proper Waste Disposal
- Routine Laboratory Testing
- Inventory and Supply Management
- Transportation Assistance
- Multi-Line Telephone System Operation
- Transcription and Dictation
- Injection Administration
- Pharmacy Relations
- Clinical Applications
- EPIC EMR
- Efficiency Improvement
- Electronic Charting
- Reading Comprehension
- Invoice Statements
- Supporting Daily Living Needs
- Skin Pricks
- Lab Specimens and Collections
- Continuous Quality Improvement (CQI)
- Family Medicine
- Processing Specimens
- Administering Immunizations
- Patient Examination
- Centrifuge Operation
- Complex Problem-Solving
- Medication Side Effect Knowledge
- Patient Flow Coordination
- Dressing Removal
- Patient Chart Tracking
- Patient Health Information Access
- Remote Video Conferencing
- Medical Equipment Functionality
- Nursing Assistance
- Foley Catheter Insertion and Removal
- Punch Biopsies
- Mathematical Reasoning
- Vitals Collection and Documentation
- Venipuncture Expertise
- Performing Urinalysis
- Blood Chemistry Analysis
- Logging Messages
- Performing EKGs
- Standards Compliance
- Skin Tag Removal
- Identifying Defects
- Flu Vaccinations
Timeline
Certified Medical Assistant
Good Shepherd Medical Center
02.2015 - 06.2020
Certified Medical Assistant
Tule River Indian Clinic
03.2002 - 03.2011
Porterville Adult School
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